Part-Time Customer Experience & Logistics Support

jbhunt; Lowell (MA); On-site; USD 21,000 - 30,000; Part time

Job summary

J.B. Hunt Transport, Inc. is seeking a Part Time Customer Experience Support in Lowell, MA. This role provides highly detailed clerical support to multiple teams under supervision.

Primary duties include booking loads, scheduling pickups, and tracking freight while ensuring accuracy and timely communication with customers. The position requires strong data entry and multitasking abilities with a focus on service delivery.

Qualifications

• Minimum qualification: High School Diploma/GED with less than 1 year of working experience.
• Preferred: ability to communicate effectively, multitask, prioritize, learn new systems, typing, customer service excellence, high-accuracy processing.

Responsibilities

• Book loads and enter orders tendered from customers.
• Schedule pick-up and delivery, trace load updates, and assist internal customers with issues on loads.
• Monitor freight in transit and respond to customer location requests for appointments.
• Perform general administrative duties, clerical tasks, maintain records and data.

Skills

Effective communication

Multitasking

Prioritization

Learn new systems

Typing

Customer service

Education

GED

High School Diploma

Job description

J.B. Hunt Transport, Inc. is seeking a Part Time Customer Experience Support in Lowell, MA. This role provides highly detailed clerical support to multiple teams under supervision.

Primary duties include booking loads, scheduling pickups, and tracking freight while ensuring accuracy and timely communication with customers. The position requires strong data entry and multitasking abilities with a focus on service delivery.