Part-Time Customer Experience Champion

SpotHero; Chicago (IL); On-site; USD 20,664 - 27,552; Part time

Benefits offered by this job

Casual work atmosphere

Collaboration with innovative people

Recognition as a top workplace

Job summary

SpotHero, based in Chicago, is seeking a part-time Customer Support Specialist. In this role, you will be the first point of contact for customers, ensuring an exceptional experience. You'll respond to inquiries, resolve issues, and assist with customer engagement activities.

The ideal candidate will have strong organizational skills, thrive in a fast-paced environment, and be passionate about helping people. A Bachelor's Degree is preferred. Join a recognized workplace that fosters innovation and collaboration.

Qualifications

• Great follow through on tasks and superior organizational skills.
• Ability to handle thousands of emails and phone calls monthly.
• Thrive in a fast-paced environment.

Responsibilities

• Provide excellent customer service and be the first point of contact.
• Handle upset customers and resolve issues promptly.
• Multi-tasking across various customer engagement activities.

Skills

Organized

Diligent

Chaos-loving

Dynamic

Passionate

Inquisitive

Education

Bachelor's Degree

Job description

SpotHero, based in Chicago, is seeking a part-time Customer Support Specialist. In this role, you will be the first point of contact for customers, ensuring an exceptional experience. You'll respond to inquiries, resolve issues, and assist with customer engagement activities.

The ideal candidate will have strong organizational skills, thrive in a fast-paced environment, and be passionate about helping people. A Bachelor's Degree is preferred. Join a recognized workplace that fosters innovation and collaboration.