Part-Time Customer Care Specialist | Growth & Benefits

Community Health Systems; Pace (FL); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Be Valued for What You Bring to the 팀

Benefits You Can Count On

Work Hard. Recharge Often.

Invest in Your Future

Grow With Us

We Invest in Your Success

Student Loan Support

Your Wins Deserve Recognition

A Team You'll Love Working With

Additional Voluntary Benefits

Job summary

Community Health Systems is seeking a part-time Customer Service Representative for the Five Points Clinic in Pace, FL. The role handles inquiries via phone, email, chat, and in-person visits, delivering a friendly, high-quality service experience across channels.

You will work with a team to resolve issues, document interactions carefully, and ensure timely responses. Requires 1–2 years in customer service and strong communication, with opportunities for professional development and advancement.

Qualifications

• Associate degree or related coursework preferred.
• 1-2 years of customer service or related experience required.

Responsibilities

• Responds to customer inquiries via phone, email, live chat, and written correspondence with courtesy and professionalism.
• Handles inbound calls and creates service cases with accurate documentation.
• Demonstrates empathy and active listening to resolve customer concerns.
• Resolves billing and service-related issues per company policies and procedures.
• Keeps customer records up-to-date with complete issue and resolution notes.
• Escalates complex issues to appropriate internal departments for seamless service.

Skills

Strong communication

Multi-tasking

Problem solving

Calm under pressure

Attention to detail

Education

Associate degree

Business coursework

Communications coursework

Tools

Google Suite

ServiceNow

Soft phone

ERP systems

CRM software

Microsoft Office

Job description

Community Health Systems is seeking a part-time Customer Service Representative for the Five Points Clinic in Pace, FL. The role handles inquiries via phone, email, chat, and in-person visits, delivering a friendly, high-quality service experience across channels.

You will work with a team to resolve issues, document interactions carefully, and ensure timely responses. Requires 1–2 years in customer service and strong communication, with opportunities for professional development and advancement.