Part-Time CSR: Customer Care, Scheduling & Memberships

Adams, Inc.; Elkhorn (WI); On-site; USD 24,796 - 30,307; Part time

Benefits offered by this job

Company parties

Opportunity for advancement

Training & development

Job summary

Adams, Inc. in Elkhorn, WI is seeking a Part-Time Customer Service Representative to provide exceptional service through various communication channels.

The successful candidate will manage customer memberships and maintain records using ServiceTitan. This role requires strong communication skills and the ability to multitask effectively in a dynamic environment.

Compensation ranges from $18.00 to $22.00 per hour based on experience, with opportunities for advancement and professional development.

Qualifications

• At least one year of customer service experience where phone calls were predominant.
• Prior experience in customer service or administrative support.
• Familiarity with CRM or scheduling software.

Responsibilities

• Actively communicate with customers via phone and email.
• Manage memberships, including renewals and scheduling recurring maintenance.
• Ensure high standards of service quality and customer satisfaction.

Skills

Strong communication and interpersonal skills

Ability to multitask

Positive customer-first attitude

Proficiency in Microsoft Office Suite

Education

High school diploma or equivalent

Tools

ServiceTitan

CRM software

Job description

Adams, Inc. in Elkhorn, WI is seeking a Part-Time Customer Service Representative to provide exceptional service through various communication channels.

The successful candidate will manage customer memberships and maintain records using ServiceTitan. This role requires strong communication skills and the ability to multitask effectively in a dynamic environment.

Compensation ranges from $18.00 to $22.00 per hour based on experience, with opportunities for advancement and professional development.