Afternoon Part-Time Customer Service Specialist

XPO Logistics, Inc.; Northern (KY); Hybrid; USD 29,000 - 39,000; Part time

Benefits offered by this job

Benefits for 30+ hrs/week

Job summary

XPO Logistics, Inc. is hiring a Part-Time Customer Service Representative for the Afternoon Shift in Manheim, PA. You’ll handle shipments, inquiries, billing questions, and perform clerical tasks.

Ideal candidates have 2 years of customer service, strong computer and 10-key skills, and experience with Microsoft Office. Availability for days, evenings, nights, and weekends is required.

Qualifications

• 2 years of customer service experience
• Strong computer, typing and 10-key skills
• Experience with Microsoft Office
• Available to work a variety of shifts, including days, evenings, nights and weekends

Responsibilities

• Bill shipments according to applicable tariffs and pricing agreements
• Recognize and resolve documentation errors
• Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
• Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
• Process over, short, and damaged freight and related documentation for customer resolution

Skills

Customer service

Typing

10-key

Microsoft Office

Shifts

Tools

Microsoft Office

Job description

XPO Logistics, Inc. is hiring a Part-Time Customer Service Representative for the Afternoon Shift in Manheim, PA. You’ll handle shipments, inquiries, billing questions, and perform clerical tasks.

Ideal candidates have 2 years of customer service, strong computer and 10-key skills, and experience with Microsoft Office. Availability for days, evenings, nights, and weekends is required.