Part-time Crisis Response Advocate: Weekend Shift 3 - 20 hours

Houston-Area-Women; Houston (TX); Hybrid; USD 19,000 - 20,000; Part time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Vacation Leave & Sick Leave

Job summary

Houston Area Women's Center (HAWC) is seeking a Part‑Time Crisis Response Advocate in Houston, TX. You will provide crisis intervention, emotional support, danger assessment, safety planning, and referrals to survivors via hospital accompaniment, 24‑hour hotlines, and chat.

The role requires a 4‑year degree, two years in social services, and a flexible schedule with hybrid work. Bilingual English/Spanish preferred; valid TX driver’s license and transportation are required.

Qualifications

• Bachelor’s degree in a related field.
• At least two years’ experience in social services.
• English or Bilingual (English/Spanish) preferred.

Responsibilities

• Provide crisis intervention, emotional support, and information & referral.
• Coordinate hospital accompaniment and emergency transportation as needed.
• Conduct danger assessments and develop safety plans for survivors of domestic and sexual violence.

Skills

Strong communication

Organizational skills

Microsoft Office

Independent worker

Education

Bachelor's degree in Social Sciences/Psychology/Counseling/Public Health/Sociology/Social Work/Criminal Justice

Tools

Microsoft Office Suite

Job description

Job Location: HOUSTON, TX 77054

Position Type: Part Time

Education Level: 4 Year Degree

Travel Percentage: Road Warrior

Job Shift: Graveyard

Job Category: Nonprofit - Social Services

Being a Part‑time Crisis Response Advocate, you will provide crisis intervention, emotional support, danger assessment, safety planning, shelter placement, and information and referral to domestic and sexual violence survivors through hospital accompaniment, 24‑hour hotlines, and chat.

Your Schedule:

• Part Time (20hrs.) Friday and Saturday 8 p.m. –7 a.m.
• Work Model: Hybrid
• Local Travel: 100%, as need for hospital accompaniment while on shift.

Our Total Rewards Package:

• Hourly Compensation: $18.04
• Pay Schedule: Semi‑monthly
• Medical, Dental, Vision, Life, and Disability Insurance
• Time Away From Work Program, including: Vacation Leave based on relevant professional experience (15–30 days annually for full‑time employees; prorated for eligible part‑time employees); Sick Leave (112 hours annually for full‑time employees; prorated for eligible part‑time employees); Eleven (11) Observed Agency Holidays. Holiday pay is provided to eligible employees who are regularly scheduled to work on the observed holiday. If the observed holiday falls on an employee’s regularly scheduled day off, the employee is not eligible for holiday pay.
• 401(k) Retirement Plan with a 125% employer match on employee contributions up to 4% of annual earnings for eligible full‑time employees after one year of service
• Vacation and sick leave eligibility, accruals, usage, rollover limits, holiday eligibility, and all benefit programs are administered in accordance with HAWC policies and applicable plan documents.

Qualifications

• You have a bachelor’s degree in Social Sciences Psychology, Counseling, Public Health, Sociology, Social Work, Criminal Justice
• You have at least two years’ experience in working with social services.
• Language: English or Bilingual (English/Spanish) preferred.
• You have a valid Texas driver’s license with a good driving record; reliable transportation; ability to travel to off‑site locations utilizing personal transportation.

What you Deliver in this role:

• You provide hospital accompaniment, crisis intervention, emotional support, case management information & referral, education, support, and advocacy to survivors of domestic and sexual violence.
• You conduct danger assessment and creates safety plans with survivors in high‑risk cases.
• You coordinate shelter placement and emergency transportation of clients as needed with Hotline team.
• You will oversee Mandatory Reporting, which is report suspected and prior abuse/neglect to either Child Protective services or Adult Protective Service when appropriate. You will also complete accurate client records for monthly reports.
• You will communicate with on‑call staff including Supervisors, Crisis Hotline/Chat Counselors, SANE nurses, law enforcement, and community partners.
• You will communicate with Coordinator Supervisor and other hotline staff regarding case management and other issues.
• You will attend mandatory monthly meetings and trainings with Hospital Accompaniment Crisis Counselors & Supervisor, all department Staff meetings, and/or meet as assigned.
• You always maintain sufficient inventory while on‑call of information packets and clothing for clients. Supplies provided by agency.
• Other duties as assigned. Should such duties become routine, the job description will be reviewed and revised.

What Skills and Assets you bring, and more:

• Strong communication skills.
• You will have great organization skills.
• You have advanced knowledge of Microsoft Office (Excel, Word, Outlook, Access, PowerPoint, and Teams)
• You can work independently and well with others.

When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.