Part-time Crisis Response Advocate: Weekend Shift 3 - 20 hours

Houston Area Women's Center; Houston (TX); Hybrid; USD 24,852,000 - 26,863,000; Part time

Benefits offered by this job

Medical, Dental, Vision Insurance

Time Away From Work: Vacation & Sick

11 Agency Holidays

401(k) Retirement Plan with 125% match

Job summary

Houston Area Women's Center is seeking a Part-time Crisis Response Advocate to provide crisis intervention, emotional support, danger assessment, safety planning, shelter placement, and information/referral to survivors through hospital accompaniment, 24‑hour hotlines, and chat. The role is 20 hours per week with Friday and Saturday night shifts (8 p.m.–7 a.m.) in a hybrid work model.

This position requires a bachelor’s degree and experience in social services, with English or bilingual

Qualifications

• Bachelor's degree in Social Sciences or related field.
• Two years’ experience in social services.
• English or bilingual (English/Spanish) preferred.

Responsibilities

• Provide hospital accompaniment, crisis intervention, emotional support, and referrals to survivors of domestic and sexual violence.
• Conduct danger assessments and develop safety plans for high‑risk cases.
• Coordinate shelter placement and emergency transportation with Hotline team.
• Oversee mandatory reporting to Child Protective Services or Adult Protective Services as appropriate, and maintain client records for monthly reports.
• Communicate with on‑call staff, supervisors, hotline counselors, and community partners.
• Attend mandatory meetings and trainings and participate in departmental activities as assigned.
• Maintain inventory of information packets and clothing for clients.

Skills

Communication skills

Organizational skills

Microsoft Office

Education

Bachelor's degree in Social Sciences

Tools

Microsoft Office

Job description

Being a Part-time Crisis Response Advocate,you will provide crisis intervention, emotional support, danger assessment, safety planning, shelter placement, and information and referral to domestic and sexual violence survivors through hospital accompaniment, 24-hour hotlines, and chat.

Your Schedule:

• Part Time (20hrs.)
• Friday and Saturday
• 8 p.m. –7 a.m.
• Work Model: Hybrid

Local Travel: 100%, as need for hospital accompaniment while on shift.

Our Total Rewards Package:

At the Houston Area Women's Center, we are committed to supporting our employees with a comprehensive Total Rewards Package that promotes health, financial well-being, and work-life balance.

• Hourly Compensation: $18.04
• Pay Schedule: Semi-monthly
• Medical, Dental, Vision, Life, and Disability Insurance
• Time Away From Work Program, including:
• Vacation Leave based on relevant professional experience (15–30 days annually for full-time employees; prorated for eligible part-time employees)
• Sick Leave (112 hours annually for full-time employees; prorated for eligible part-time employees)
• Eleven (11) Observed Agency Holidays. Holiday pay is provided to eligible employees who are regularly scheduled to work on the observed holiday. If the observed holiday falls on an employee’s regularly scheduled day off, the employee is not eligible for holiday pay.
• 401(k) Retirement Plan with a 125% employer match on employee contributions up to 4% of annual earnings for eligible full-time employees after one year of service

Vacation and sick leave eligibility, accruals, usage, rollover limits, holiday eligibility, and all benefit programs are administered in accordance with HAWC policies and applicable plan documents.

Qualifications

The Requirements We are Seeking:

• You have a bachelor’s degree in Social Sciences Psychology, Counseling, Public Health, Sociology, Social Work, Criminal Justice
• You have at least two years’ experience in working with social services.
• Language: English or Bilingual (English/Spanish) preferred.
• You have a valid Texas driver’s license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personal transportation.

What you Deliver in this role:

• You provide hospital accompaniment, crisis intervention, emotional support, case management information & referral, education, support, and advocacy to survivors of domestic and sexual violence.
• You conduct danger assessment and creates safety plans with survivors in high-risk cases.
• You coordinate shelter placement and emergency transportation of clients as needed with Hotline team.
• You will oversee Mandatory Reporting, which is report suspected and prior abuse/neglect to either Child Protective services or Adult Protective Service when appropriate. You will also complete accurate client records for monthly reports.
• You will communicate with on-call staff including Supervisors, Crisis Hotline/Chat Counselors, SANE nurses, law enforcement, and community partners.
• You will communicate with Coordinator Supervisor and other hotline staff regarding case management and other issues.
• You will attend mandatory monthly meetings and trainings with Hospital Accompaniment Crisis Counselors & Supervisor, all department Staff meetings, and/or meet as assigned.
• You always maintain sufficient inventory while on-call of information packets and clothing for clients. Supplies provided by agency.
• Other duties as assigned. Should such duties become routine, the job description will be reviewed and revised.

What Skills and Assets you bring, and more:

• Strong communication skills.
• You will have great organization skills.
• You have advanced knowledge of Microsoft Office
• (Excel, Word, Outlook, Access, PowerPoint, and Teams)
• You can work independently and well with others.

When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.