Part-time Crisis Response Advocate: Weekend Shift 1- 20 hours

Houston Area Women's Center; Houston (TX); Hybrid; USD 24,797,000 - 27,552,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with employer match

Vacation and sick leave

Holiday pay

Job summary

The Houston Area Women's Center seeks a Part-time Crisis Response Advocate to provide crisis intervention, emotional support, safety planning, hospital accompaniment, and helpline/chat services to survivors.

This role is part-time, weekends, 7 a.m.–6 p.m., totaling 20 hours weekly, with a hybrid work model and 100% local travel for hospital accompaniment as needed. Benefits include comprehensive health and retirement plans, plus time away from work programs.

Qualifications

• Bachelor’s degree in Social Sciences, Psychology, Counseling, Public Health, Sociology, Social Work or Criminal Justice.
• Two years of experience in a social services setting or comparable.
• English or English/Spanish bilingual preferred.
• Proficiency in Microsoft Office and internal database systems.
• Valid Texas driver’s license with reliable transportation for off-site visits.

Responsibilities

• Provide crisis intervention, emotional support, and information/referral to survivors.
• Hospitals accompaniment, 24/7 hotline and chat support as needed.
• Conduct danger assessment and safety planning for high-risk cases.
• Coordinate shelter placement and transportation with Shelter team.
• Attend monthly trainings and report suspected abuse when appropriate.
• Maintain inventory of information packets and clothing for clients.

Skills

Attention to detail

Professional communication

Microsoft Excel

Microsoft Outlook

Information & referral

Education

Bachelor’s Degree in Social Sciences Psychology Counseling Public Health Sociology Social Work Criminal Justice

Tools

Excel

Outlook

Internal database programs

Job description

As the Part-time Crisis Response Advocate, you will provide crisis intervention, emotional support, danger assessment, safety planning, shelter placement, and information and referral to domestic and sexual violence survivors through hospital accompaniment, 24-hour hotlines, and chat.

Your Schedule:

• Part Time
• Saturday and Sunday
• 7 a.m. – 6 p.m.
• 20 hours per week
• Work Model: Hybrid

Local Travel: 100%, as needed for hospital accompaniment while on shift.

Our Total Rewards Package:

At the Houston Area Women's Center, we are committed to supporting our employees with a comprehensive Total Rewards Package that promotes health, financial well-being, and work-life balance.

• Hourly Compensation: $18.04
• Pay Schedule: Semi-monthly
• Medical, Dental, Vision, Life, and Disability Insurance
• Time Away From Work Program, including:
• Vacation Leave based on relevant professional experience (15–30 days annually for full-time employees; prorated for eligible part-time employees)
• Sick Leave (112 hours annually for full-time employees; prorated for eligible part-time employees)
• Eleven (11) Observed Agency Holidays. Holiday pay is provided to eligible employees who are regularly scheduled to work on the observed holiday. If the observed holiday falls on an employee’s regularly scheduled day off, the employee is not eligible for holiday pay.
• 401(k) Retirement Plan with a 125% employer match on employee contributions up to 4% of annual earnings for eligible full-time employees after one year of service

Vacation and sick leave eligibility, accruals, usage, rollover limits, holiday eligibility, and all benefit programs are administered in accordance with HAWC policies and applicable plan documents.

Qualifications

The Requirements We are Seeking:

• Bachelor’s Degree in Social Sciences Psychology, Counseling, Public Health, Sociology, Social Work, Criminal Justice.
• Two years of experience working within a social services setting or comparable.
• English or Bilingual (English / Spanish) preferred.
• Intermediate Proficiency within Microsoft Office specifically Excel and Outlook and internal database programs.
• You have a valid Texas driver's license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personal transportation.

What you Deliver in this role:

• You will provide hospital accompaniment, crisis intervention, emotional support, case management, information & referral, education, support, and advocacy to survivors of domestic and sexual violence at local hospitals and via nurse line as needed
• You will provide crisis intervention, emotional support, case management, information & referral, education, support, and advocacy to survivors of domestic and sexual violence via 24 crisis hotline and chat as needed while on standby for hospital visits.
• You will conducts danger assessment and creates safety plans with survivors in high risk cases
• You will communicate with on-call staff including Supervisors, Crisis Hotline/Chat Counselors, SANE nurses, law enforcement, and community partners
• You will coordinate shelter placement and emergency transportation of clients as needed with Hotline and Shelter team.
• You will attend mandatory monthly meetings and trainings with Manager of Hospital Accompaniment & Crisis Intervention Services, All Department Staff Meetings and/or meet as assigned
• You will mandatory Reporting: report suspected and prior abuse/neglect to either Child Protective services or Adult Protective Service when appropriate
• You will maintain sufficient inventory at all times while on-shift of information packets and clothing for clients. Supplies provided by agency.
• Other duties/projects may be assigned. Should such duties become routine, the job description will be reviewed and revised

What Skills and Assets you bring, and more:

• Excellent attention to details
• Demonstration of professional objectivity and appreciation for confidential information
• Ability to follow instructions and to adhere to policies and procedures
• Ability to prioritize tasks to meet individual and team deadlines
• Has a growth mindset and is a good team player
• Strong communication skills, both verbally and in writing.

When you work here at HAWC you make an impact not just in the lives of the survivors and the people you help, but also make an impact in our own lives and our community. We learn and grow with a purpose where we strive to work for a common cause, which is to end domestic and sexual violence for ALL.