Part-Time Crisis Counselor — 24/7 Hotline

Father Flanagan's Boys' Home; United States; On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with Employer Match

Paid Vacation

Paid Holidays

Tuition Assistance

Employee Assistance Program

Life Insurance

Long-Term Disability

Job summary

Boys Town is seeking a Crisis Counselor in Omaha, NE to provide compassionate, solution-focused support via phone, text, or chat. Starting pay is $17.50–$18.50 per hour, full-time or part-time, with weekend requirements and some holidays; on-site at the Omaha hotline center.

Responsibilities include handling crisis conversations, de-escalation, and referrals, while documenting interactions with strict confidentiality. Benefits include health, retirement, paid time off, and tuition assistance.

Qualifications

• High school diploma or equivalent required; Bachelor’s preferred and required for some programs.
• At least 21 years old.
• Computer literate, able to take notes while talking to callers.

Responsibilities

• Responding to calls, texts, chats, or emails from people in crisis.
• Providing short-term counseling, de-escalation, and problem-solving support.
• Offering referrals and resources when necessary.
• Accurately documenting interactions and maintaining confidentiality.

Education

High school diploma or equivalent

Bachelor’s degree preferred; required for some programs

Job description

Boys Town is seeking a Crisis Counselor in Omaha, NE to provide compassionate, solution-focused support via phone, text, or chat. Starting pay is $17.50–$18.50 per hour, full-time or part-time, with weekend requirements and some holidays; on-site at the Omaha hotline center.

Responsibilities include handling crisis conversations, de-escalation, and referrals, while documenting interactions with strict confidentiality. Benefits include health, retirement, paid time off, and tuition assistance.