Part-Time Concierge: Resident Experience

MBK Senior Living; Gilbert (AZ); On-site; USD 20,000 - 28,000; Part time

Benefits offered by this job

401(k) retirement plan with match

Free meal per shift

Employee Assistance Program (EAP)

Multiple medical plan options (HSA-ELG

Educational loan assistance

Job summary

MBK Senior Living is seeking a part-time Concierge (Thu-Sun, 1pm-7pm) in Gilbert, AZ. You will deliver outstanding first impressions for residents, families, and visitors, while supporting sales inquiries and tours in a friendly, professional manner.

The role emphasizes customer service, teamwork, and adherence to safety policies. A high school diploma and basic computer/office skills are required, with opportunities for training and growth within a hospitality-driven community.

Qualifications

• High school diploma or equivalent required.
• Strong communication skills and a customer-service mindset.
• Ability to handle a fast-paced front-desk environment with professionalism.

Responsibilities

• Warm Welcome & First Impressions: greet residents, families, visitors with a friendly demeanor.
• Customer Engagement: support sales with inquiries, tours, and onboarding experiences.
• Communication Hub: answer calls promptly and direct to the right team member.
• Resident & Family Support: respond to questions and coordinate with other departments.
• Operational Support: log messages, distribute mail, and maintain a welcoming reception area.

Skills

Interpersonal communication

English fluency

Professional demeanor

Teamwork

Education

High school diploma or equivalent

Tools

Computer systems

Phone systems

Office equipment

Job description

MBK Senior Living is seeking a part-time Concierge (Thu-Sun, 1pm-7pm) in Gilbert, AZ. You will deliver outstanding first impressions for residents, families, and visitors, while supporting sales inquiries and tours in a friendly, professional manner.

The role emphasizes customer service, teamwork, and adherence to safety policies. A high school diploma and basic computer/office skills are required, with opportunities for training and growth within a hospitality-driven community.