Part-Time Community Manager Assistant - Admin & Sales

RHP Properties, Inc.; Auburn Hills (MI); Hybrid; USD 28,000 - 34,000; Part time

Benefits offered by this job

Competitive compensation + bonuses

Job summary

RHP Properties, Inc. in Auburn Hills, MI seeks an Assistant Community Manager for a 30-hour per week role. You will perform administrative duties under supervision of the Community Manager and support sales activities.

The position requires office experience, proficiency with Microsoft Office, and the ability to lift up to 25 pounds. This role emphasizes customer service and relationship-building within the community.

Qualifications

• Greet all customers with a polite, professional demeanor.
• Answer community office telephone calls promptly and professionally, provide requested information for telephone inquiries.
• Develop and maintain community relationships.
• Use Microsoft Office to produce and present documents.
• Assist the Community Manager in entering data into the management software program.
• Assist the Community Manager in completing guest cards and entering lead information in the Link System. Leads include people interested in Bayshore Homes or Bayshore Brokered Homes, moving a home into the community, etc.
• Maintain all community office files according to company policy, including state and local requirements.
• Inventory, order and verify receipt of office supplies. Coordinate maintenance of office equipment to ensure continuous customer sales and service.
• Document telephone conversations, visits, and presentations to maintain existing customers and to build a book of business of potential residents.
• Work with the Community Manager in new and used home sales; present homes to potential residents.
• Ensure residents’ privacy and property preservation.
• Comply with Federal, State, and Local regulatory requirements to protect company interests and avoid discrimination.
• A minimum of 1-year general office experience required; 1-year sales experience preferred.
• High School Diploma or GED required
• Detail-oriented with strong analytical and organizational skills.
• Ability to multitask and be a team player in a fast-paced environment.
• Working knowledge of Microsoft Office (Excel, Word, Outlook).
• Ability to lift up to 25 pounds.
• Valid operator’s license and driving record; ability to commute between communities.

Responsibilities

• Greet customers politely and professionally.
• Answer calls promptly and provide information as requested.
• Develop and maintain relationships with residents and prospects.
• Enter data into management software and maintain files.
• Enter lead information and guest cards in the Link System.
• Assist with home sales activities and present homes when needed.
• Protect residents' privacy and property; ensure compliance with policies.
• Follow federal, state, and local regulations to avoid discrimination.
• Maintain office supplies and coordinate equipment maintenance.
• Document conversations and visits to build a resident book of business.

Skills

Office administration

Customer service

Data entry

Microsoft Office

Education

High School Diploma or GED

Tools

Management software

Link System

Job description

RHP Properties, Inc. in Auburn Hills, MI seeks an Assistant Community Manager for a 30-hour per week role. You will perform administrative duties under supervision of the Community Manager and support sales activities.

The position requires office experience, proficiency with Microsoft Office, and the ability to lift up to 25 pounds. This role emphasizes customer service and relationship-building within the community.