Part-Time Community Financial Advisor

Paycom; Albuquerque (NM); On-site; USD 33,000 - 39,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with match

PTO accrual 15 days

Paid federal holidays

Birthday day off

Life insurance

Short-term disability

Long-term disability

Job summary

U.S. Eagle Federal Credit Union in Albuquerque, NM is hiring for a part-time Member Service Representative. The role requires greeting members, handling transactions, and assisting with loans and accounts across multiple branches.

You will promote self-service banking and provide friendly, accurate service to meet member needs. The position offers a flexible schedule (Mon–Sat), with starting pay of $24.60 per hour and a benefits package including insurance, a 401(k) match, PTO, holidays, and

Qualifications

• One year to three years of similar or related experience.
• High school education or GED.
• Excellent written and verbal, analytical and problem-solving skills.
• Proficient in Windows environment and Microsoft productivity software.
• Excellent member service and sales skills.
• Knowledgeable of financial service products and lending policies.

Responsibilities

• Greet each member entering the branch by name and thank them as they exit the branch.
• Make follow-up calls to ensure member satisfaction and offer additional products as appropriate.
• Answer and resolve member inquiries and conduct research on member accounts.
• Serve as a backup to the Member Representative.
• Encourage and educate members to use self-service options (Mobile Banking, ATMs, online banking).
• Process transactions, open new accounts, and explain loan procedures as needed.
• Develop relationships using needs-based approach to provide suitable products and services.
• Meet sales and service goals while maintaining high courtesy and efficiency.

Skills

Customer service

Sales ability

Analytical skills

Problem solving

Microsoft Office

Cross-selling

Education

High school diploma or GED

Tools

Windows

Microsoft Office

Job description

U.S. Eagle Federal Credit Union in Albuquerque, NM is hiring for a part-time Member Service Representative. The role requires greeting members, handling transactions, and assisting with loans and accounts across multiple branches.

You will promote self-service banking and provide friendly, accurate service to meet member needs. The position offers a flexible schedule (Mon–Sat), with starting pay of $24.60 per hour and a benefits package including insurance, a 401(k) match, PTO, holidays, and