Member Service Specialist (Part-Time) — Flexible Schedule

Paycom; Farmington (NM); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

401(k) with company match

PTO accrual 15 days

Paid federal holidays

Birthday leave

Job summary

U.S. Eagle Federal Credit Union in Farmington, NM is seeking a Part-time Member Service Representative to greet members, process deposits and withdrawals, and assist with account openings. The role is 20 hours per week with a flexible schedule including Saturdays.

We offer a benefits package including a 401(k) with company match, PTO accrual (15 days in year one), paid federal holidays and a paid birthday day off. Excellent communication and cash-handling skills are essential.

Qualifications

• Six months to one year of similar or related experience.
• Customer service and/or considerable experience handling large amounts of cash required.
• High School diploma or GED.

Responsibilities

• Greet members entering the branch and thank them upon exit, addressing them by name.
• Post and process member financial transactions (deposits, withdrawals, loan payments).
• Sell cashier checks and transfer funds as directed.
• Assist with member service requests (address changes, debit card issuance, account openings).
• Answer and resolve member inquiries; conduct account research as needed.
• Perform miscellaneous tasks (typing, filing, title requests, phone handling).
• Encourage use of self-service options (Mobile Banking, ATMs, online banking).
• Identify and refer products/services to support members' financial goals.
• Aim to achieve team and individual sales/service targets.

Skills

Customer service

Cash handling

Communication skills

Problem solving

Microsoft Office

Education

High School diploma or GED

Tools

Windows

Microsoft Office

Job description

U.S. Eagle Federal Credit Union in Farmington, NM is seeking a Part-time Member Service Representative to greet members, process deposits and withdrawals, and assist with account openings. The role is 20 hours per week with a flexible schedule including Saturdays.

We offer a benefits package including a 401(k) with company match, PTO accrual (15 days in year one), paid federal holidays and a paid birthday day off. Excellent communication and cash-handling skills are essential.