Part-Time Community Center Front Desk Specialist

City of Des Moines, WA; Des Moines (WA); On-site; USD 23,000 - 26,000; Part time

Job summary

The City of Des Moines Activity Center seeks a part-time, hourly Office Attendant to welcome and assist participants, provide information, handle registrations and basic clerical tasks. The role emphasizes excellent customer service within the Recreation/Senior Activities Division.

Typical hours are Monday to Friday 9:30 a.m. to 1:30 p.m., about 20 hours weekly, with a pay range of $17.22 to $19.33 per hour, open until filled by qualified applicants.

Qualifications

• High school graduate or GED and one year of experience as a customer service representative, office assistant, secretary or related position required.
• Recreation work experience preferred.
• Demonstrated proficiency in Microsoft Word, Excel, Outlook and PowerPoint.

Responsibilities

• Greets customers, answers telephone, assists customers with requests, directs calls to appropriate personnel, and resolves grievances and complaints when needed.
• Accepts and processes program participant registrations and collects fees.
• Performs general clerical duties related to assigned area.
• Types, proofreads, and processes a variety of documents including general correspondence, customer-related correspondence, and memos.
• Establishes and maintains cooperative, effective working relationships with co-workers, other City employees, and the general public using principles of good customer service.

Skills

Customer service

Multitasking

Typing speed 35 wpm

Verbal and written communication

Attention to detail

Education

High school diploma or GED

Recreation work experience preferred

Tools

Microsoft Word for Windows

Excel

Outlook

PowerPoint

Job description

The City of Des Moines Activity Center seeks a part-time, hourly Office Attendant to welcome and assist participants, provide information, handle registrations and basic clerical tasks. The role emphasizes excellent customer service within the Recreation/Senior Activities Division.

Typical hours are Monday to Friday 9:30 a.m. to 1:30 p.m., about 20 hours weekly, with a pay range of $17.22 to $19.33 per hour, open until filled by qualified applicants.