Part-Time Community Caseworker & Program Facilitator

The Salvation Army USA Eastern Territory; Carbondale (PA); On-site; USD 17,000 - 19,000; Part time

Job summary

The Salvation Army USA Eastern Territory in Carbondale, PA is seeking a Caseworker/Program Facilitator for an immediate start. This on-call, part-time role (19 hours/week) reports to the Regional Manager and involves coordinating programs, client intake, and community outreach.

Ideal candidates have a high school education with relevant experience, strong communication skills, and the ability to train volunteers while maintaining confidentiality and professionalism in service to the community.

Qualifications

• High School Education with 3 years experience and/or extensive work history in diversified setting.
• Working knowledge of computer programs: Microsoft Windows, Word, Power Point, Excel, and Outlook.
• Excellent telephone and all other communication skills.
• Ability to work compassionately and effectively with persons seeking assistance.
• As a Mandated Reporter, must provide proof of training on recognizing and reporting child abuse by PA Act 153 of 2014 with recurrent training every five years.
• Must understand and support The Salvation Army Mission.

Responsibilities

• Respond courteously and promptly to all communications.
• Provide intake and referral services for Salvation Army clients via the Carbondale Service Unit and surrounding Lackawanna County.
• Provide monthly statistical reports to the Regional Manager and participate in Service Unit Committee meetings.
• Oversee training of new employees or volunteers and coordinate seasonal programs (Camp, Back To School, Red Kettle Campaign).
• Attend local agency meetings to further outreach and effectiveness in the Carbondale Service Unit.
• Perform other duties as assigned by the Regional Manager.

Skills

Communication skills

Computer literacy

Empathy

Mandated reporting training

Mission alignment

Education

High School education

Tools

Microsoft Windows

Word

PowerPoint

Excel

Outlook

Job description

The Salvation Army USA Eastern Territory in Carbondale, PA is seeking a Caseworker/Program Facilitator for an immediate start. This on-call, part-time role (19 hours/week) reports to the Regional Manager and involves coordinating programs, client intake, and community outreach.

Ideal candidates have a high school education with relevant experience, strong communication skills, and the ability to train volunteers while maintaining confidentiality and professionalism in service to the community.