Part-Time Client Services Coordinator — Remote Evenings

Adventist HealthCare; Silver Spring (MD); On-site; USD 28,929 - 38,572; Part time

Benefits offered by this job

Medical, Prescription, Dental, Vision

Employer retirement contribution and 3

Paid Time Off

Flexible spending accounts

EAP support

Free employee parking

Job summary

Adventist HealthCare Home Assistance seeks to hire an experienced Client Service Coordinator who will embrace our mission to extend God’s care through the ministry of physical, mental and spiritual healing.

In this role you will demonstrate strong customer service, communicate effectively with clients and caregivers, and develop new business while ensuring timely and accurate case coordination to support revenue and client satisfaction.

Qualifications

• High School Diploma or GED required.
• 4 years office experience preferably in health related area.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
• Ability to creatively and effectively solve problems in a timely manner.
• Ability to work well with individuals from diverse backgrounds.
• Ambitious attitude and dedication to goals.
• Ability to complete assignments accurately and timely.
• Flexible as needed.
• Basic knowledge of medical terminology.
• Strong sales abilities to develop new business and sell cases.

Responsibilities

• Demonstrates good customer service skills in all interactions with clients, caregivers, office staff and management.
• Communicates effectively with clients, caregivers and staff to ensure proper transmission of information.
• Develops new business and sells cases to meet budgeted hours and generate revenue.
• Manages financial aspects of case coordination and billing.
• Coordinates client services to maintain cases and promote satisfaction.

Skills

Customer service

Effective communication

Sales ability

Problem solving

Team collaboration

Multicultural awareness

Adaptability

Time management

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Adventist HealthCare Home Assistance seeks to hire an experienced Client Service Coordinator who will embrace our mission to extend God’s care through the ministry of physical, mental and spiritual healing.

In this role you will demonstrate strong customer service, communicate effectively with clients and caregivers, and develop new business while ensuring timely and accurate case coordination to support revenue and client satisfaction.