Part-Time Client Experience Coordinator

Harmonia Collaborative Care; Derby (NY); On-site; USD 22,000 - 30,000; Part time

Benefits offered by this job

Work‑life balance

Friendly team environment

Meaningful work serving clients

Job summary

Harmonia Collaborative Care in Derby, NY is seeking a Part-Time Client Services Representative to provide front-office and administrative support for daily operations. You will be one of the first contacts for clients, so a friendly, professional approach is essential.

Responsibilities include answering calls, scheduling appointments, greeting clients, verifying insurance, collecting co-payments, and supporting staff while protecting confidential information.

Qualifications

• High school diploma or equivalent is required.
• Knowledge of medical terminology is preferred.
• Strong computer and data-entry skills are essential.
• Excellent verbal and written communication is required.
• Professional and dependable demeanor is important.

Responsibilities

• Answer incoming telephone calls
• Schedule and confirm appointments
• Greet and check in clients
• Verify insurance and contact information
• Collect co‑payments
• Respond to client questions
• Assist with medical records
• Maintain office supplies
• Support clinical and administrative staff
• Protect confidential client information

Skills

Data entry

Communication

Prioritization

Professionalism

Medical terminology

Education

High school diploma or equivalent

Medical/behavioral health office experience preferred

Job description

Harmonia Collaborative Care in Derby, NY is seeking a Part-Time Client Services Representative to provide front-office and administrative support for daily operations. You will be one of the first contacts for clients, so a friendly, professional approach is essential.

Responsibilities include answering calls, scheduling appointments, greeting clients, verifying insurance, collecting co-payments, and supporting staff while protecting confidential information.