Client Services Representative

Harmonia Collaborative Care; Derby (NY); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Sustainable expectations

Support for work-life balance

A welcoming team environment

Friendly, dedicated professionals

Meaningful work serving our clients

Job summary

Harmonia Collaborative Care in Derby, NY is seeking a Part-Time Client Services Representative to support front-office operations and ensure smooth daily workflow.

You will greet clients, schedule appointments, verify insurance, collect co-payments, and assist staff while upholding confidentiality and a friendly, professional demeanor.

This role offers a supportive team, a welcoming work environment, and meaningful community service in a busy clinic.

Qualifications

• High school diploma or equivalent.
• Medical office experience preferred.
• Knowledge of medical terminology preferred.
• Strong computer and data-entry skills.
• Excellent verbal and written communication.
• Strong organization and attention to detail.
• Ability to prioritize tasks in a fast-paced office.
• Professional and dependable demeanor.
• Commitment to client confidentiality.

Responsibilities

• Answer incoming telephone calls
• Schedule and confirm appointments
• Greet and check in clients
• Verify insurance and contact information
• Collect co-payments
• Respond to client questions
• Assist with medical records
• Maintain office supplies
• Support clinical and administrative staff
• Protect confidential client information

Skills

Verbal communication

Written communication

Organization

Data entry

Computer skills

Prioritization

Education

High school diploma or equivalent

Job description

Part‑Time Client Services Representative

Location: Derby, New York

If you are looking for rewarding work in a welcoming, fast‑paced office, Harmonia Collaborative Care may be the right place for you.

At Harmonia, we believe in “life. with. balance.”

What we offer:

• Sustainable expectations
• Support for work‑life balance
• A welcoming team environment
• Friendly, dedicated professionals
• Meaningful work serving our clients and community

About the position:

The Client Services Representative provides front-office and administrative support to help daily operations run smoothly.

You will be one of the first people our clients meet, so a friendly, professional, and helpful approach is essential.

Primary responsibilities:

• Answer incoming telephone calls
• Schedule and confirm appointments
• Greet and check in clients
• Verify insurance and contact information
• Collect co‑payments
• Respond to client questions
• Assist with medical records
• Maintain office supplies
• Support clinical and administrative staff
• Protect confidential client information

What we are looking for:

• High school diploma or equivalent
• Previous medical or behavioral health office experience preferred
• Knowledge of medical terminology preferred
• Strong computer and data‑entry skills
• Excellent verbal and written communication
• Strong organization and attention to detail
• Ability to prioritize tasks in a fast‑paced office
• Professional and dependable demeanor
• Commitment to client confidentiality

We offer a pleasant work environment with friendly professionals who pride themselves on providing excellent service and a positive experience for every client.

Harmonia Collaborative Care is an equal opportunity employer. We value a diverse workforce and encourage qualified candidates from all backgrounds to apply.