Part-Time Client Banking Specialist

TD; Wyckoff (NJ); On-site; USD 32,000 - 41,000; Part time

Job summary

TD Bank in Wyckoff, NJ is seeking a part-time Customer Service Associate to greet clients and process everyday banking transactions with accuracy and warmth.

You will help customers reach their financial goals by explaining products, guiding self-serve options, and connecting them with specialists as needed, while maintaining TD's risk and regulatory standards. The role requires flexibility to work evenings, weekends, and holidays.

Qualifications

• High school diploma or GED.
• 1 year demonstrated experience working with clients.
• Teller or cash-handling experience preferred.
• Ability to work during evenings, weekends and holidays as scheduled.
• Strong organization and communication skills.
• Demonstrated effective problem-solving skills.
• Proficient in Microsoft Office.
• Notary License preferred.

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone).
• Serves as a hospitality ambassador for the financial center, delivering consistent, relationship-driven client experiences.
• Creates personalized, client-first interactions that establish trust from the initial engagement.
• Balances client needs with policy adherence and risk awareness to ensure compliant outcomes.
• Educates clients on banking products, services, and digital capabilities to enhance convenience.
• Connects clients to specialists as needed to achieve long-term goals.

Skills

Customer service

Communication

Problem solving

Time management

Microsoft Office

Education

High school diploma or GED

Job description

TD Bank in Wyckoff, NJ is seeking a part-time Customer Service Associate to greet clients and process everyday banking transactions with accuracy and warmth.

You will help customers reach their financial goals by explaining products, guiding self-serve options, and connecting them with specialists as needed, while maintaining TD's risk and regulatory standards. The role requires flexibility to work evenings, weekends, and holidays.