Part-Time Client Banker: Build Trust & Guide Finances

JPMorgan Chase & Co.; Billings (MT); On-site; USD 25,000 - 30,000; Part time

Job summary

JPMorgan Chase & Co. in Billings, MT is seeking an Associate Banker to deliver welcoming, hospitality-driven service and support clients with everyday banking needs. You will greet guests, manage lobby flow, assist with opening accounts, and guide customers through Chase digital tools such as the mobile app and online banking.

You will work with a branch team to build trusted relationships, educate clients on products, and ensure compliance with policies while contributing to branch success.

Qualifications

• Ability to put clients first and exceed expectations.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel heard and cared for, leveraging a tablet to manage lobby traffic, check clients into the waiting queue, and schedule/cancel client meetings.
• Exceed client expectations by providing account servicing and maintenance as well as opening new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
• Educate and assist clients with day-to-day banking transactions including the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
• Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – partnering with other branch team members to help achieve their financial goals.
• Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.

Skills

Customer service

Relationship building

Team player

Problem solving

Technology proficient

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Billings, MT is seeking an Associate Banker to deliver welcoming, hospitality-driven service and support clients with everyday banking needs. You will greet guests, manage lobby flow, assist with opening accounts, and guide customers through Chase digital tools such as the mobile app and online banking.

You will work with a branch team to build trusted relationships, educate clients on products, and ensure compliance with policies while contributing to branch success.