Part Time Circulation Library Assistant

Upper Saddle River Library; Upper Saddle River (NJ); On-site; USD 21,000 - 29,000; Part time

Job summary

Upper Saddle River Library in Upper Saddle River, NJ seeks a part-time Circulation Library Assistant to support daily checkout, holds, and patron services at the circulation desk.

You will assist librarians with programs, technology, and small reference tasks, report to the Head of Circulation, and help with opening/closing procedures and other duties as needed.

Qualifications

• Knowledge of library offerings and services.
• Knowledge of circulation duties and procedures.
• Familiarity with commonly used library technologies.
• Ability to greet patrons warmly and courteously.
• Clear written and verbal communication skills.
• Ability to follow instructions accurately and promptly.
• Team player who can also work independently.
• Strong organization and multi-tasking abilities.
• Good time management and prioritization.
• Emotional intelligence and mature judgment.
• Compliance with local residency requirements.

Responsibilities

• Conduct opening procedures.
• Assist patrons at the circulation desk and on the phone, including checking materials in and out, holds, renewals, and creating accounts.
• Assist patrons with library technology and digital services (ILS, website, public computers, printers/scanners/copier, digital resources).
• Provide help with simple reference inquiries and route complex questions to the appropriate librarian.
• Perform additional circulation duties, shelving returned items, fulfilling holds, and other tasks as needed.
• Contribute to closing procedures.
• Support the Children’s, Young Adult & Community Outreach, and Adult Services Librarians as required.
• Execute other tasks assigned by Head of Circulation and Library Director.

Skills

Library knowledge

Circulation duties

Technology literacy

Customer service

Communication skills

Tools

BCCLS ILS

Library website

Public computers

Printer/Scanner/Copier

Job description

The Upper Saddle River Library is seeking a part time Circulation Library Assistant.

Circulation Library Assistants perform day to day circulation duties for the Library. Circulation Library Assistants aid the Young Adult & Community Outreach Librarian, Children’s Librarian, and Adult Services Librarian with their areas. Circulation Library Assistants may assist with special projects. Circulation Library Assistants report directly to the Head of Circulation.

Responsibilities:

• Conduct opening procedures
• Assist patrons at the circulation desk and on the phone, including checking materials in and out, retrieving reserved items for patrons, placing holds, renewing items, and creating/renewing library accounts.
• Assist patrons with library technology and digital services such as the BCCLS ILS, Library website, public computers, printer/scanner/copier, and digital resources.
• Provide help with small reference inquiries and direct patrons to the correct Librarian for more complex reference assistance.
• Conduct additional circulation duties, including emptying the book drop, shelving returned materials, retrieving items to fulfill hold requests, and other tasks as needed
• Conduct closing procedures
• Assist the Children’s Librarian, Young Adult & Community Outreach Librarian, and Adult Services Librarian as required.
Execute other tasks assigned by the Head of Circulation and the Library Director as required.

Qualifications & Skills:

• Knowledge of library offerings
• Knowledge of circulation duties
• Knowledge of relevant technologies
• Ability to cultivate a warm and welcoming attitude to patrons
• Ability to deal tactfully and courteously with the public
• Ability to effectively communicate ideas and information both in written and oral form
• Ability to understand and follow oral and written instructions
• Ability to work harmoniously with co-workers and as part of a team
• Ability to work independently, manage numerous diverse tasks, and remain organized
• Time management skills to set priorities in order to meet assignment deadlines
• A high level of emotional intelligence
• Mature judgment and initiative
• Compliance with NJ First Residency requirements

Hours:

• Mondays 4pm – 8pm; Tuesdays 9am – 1pm; Wednesday 1pm – 5pm; Fridays 1pm – 5pm (16 hours total)
• 1 Saturday (10am – 2pm) and 1 Sunday (1pm – 5pm) a month. Sundays at premium.
• Additional coverage as needed

Compensation:

$18.00 / hour