Part-time Circulation Assistants (Berkeley Heights Public Library)

Infolink The Eastern New Jersey Regional Library Cooperative Inc; Berkeley Heights (NJ); On-site; USD 23,000 - 32,000; Part time

Job summary

Berkeley Heights Public Library is seeking energetic part-time Circulation Assistants for the Berkeley Heights location. You will assist patrons, handle check-in/out, holds, and basic account tasks at the circulation desk.

Qualifications include strong computer skills (Google Suite, MS Office, Koha ILS), reliable attendance, and a friendly, inclusive approach. Weekend/evening availability is preferred. Pay starts at $20.43 per hour.

Qualifications

• Strong computer literacy with Koha ILS and Google Suite.
• Ability to multitask and provide proactive problem solving.
• Flexible schedule including regular nights and weekends.
• Punctuality, reliability, and excellent attendance required.
• Effective oral and written communication and ability to work in a team.
• Experience with diverse populations and public service.

Responsibilities

• Assist patrons with inquiries and locating materials.
• Perform circulation tasks: check-in, check-out, renewals, cards, accounts.
• Prepare holds and transfers; manage interlibrary loan materials.
• Resolve basic account issues (fines, fees).
• Provide basic troubleshooting for library computers and copiers.
• Shelve, shelf-read, and organize materials; open/close procedures.
• Assist with program prep and promote library services.
• Answer phones professionally and support reception duties.
• Maintain welcoming, inclusive environment and teamwork.
• Other duties as assigned.

Skills

Strong communication

Multitasking

Customer service

Teamwork

Punctuality

Education

High school diploma or equivalent

College degree preferred

Tools

Koha ILS

Google Suite

MS Office

Canva

Job description

Part-time Circulation Assistants (Berkeley Heights Public Library)

Part-Time Circulation Assistant

Berkeley Heights Public Library is seeking energetic and customer-service oriented individuals to join our staff at the circulation desk.

Job Responsibilities include:

• Assist patrons with inquiries, locating materials, and navigating the ILS catalog
• Perform circulation tasks, including item check-in, check-out, renewals, issuing cards, updating accounts, and collecting items from outdoor book drop.
• Prepare library materials for holds and transfers to other libraries.
• Manage patron holds, interlibrary loan materials, and resolve basic account issues (fines, fees).
• Provide basic troubleshooting for library computers, copiers, and scanners.
• Shelve, shelf-read, shift, and organize materials to maintain an orderly collection.
• Participate in opening/closing procedures.
• Assist with program prep and set up, as needed.
• Promote the library services and programs.
• Answers phone in a professional and courteous manner and performs general reception duties.
• Enforce Library rules of conduct and policies with patrons while maintaining a welcoming environment that is friendly, warm, and inclusive of all library patrons.
• Welcomes and accepts input, seeks out advice on how to handle situations, and supports team members by keeping them informed and offering help.
• Other duties as assigned.

Requirements:

• Strong computer literacy, including Google Suite, MS Office, Canva, Koha ILS system, and ability to learn new software systems.
• Must be able to exercise judgement in public service situations and be able to multitask as needed with a proactive and positive approach to problem-solving.
• Ability to work a flexible schedule, including regular nights and weekends.
• Punctuality, reliability, trustworthiness, and excellent attendance required.
• Effective oral and written communication skills.
• Able to work independently as well as part of a team.
• Proven track record of working with a variety of age groups and diverse populations.
• Ability to communicate effectively with the public and staff members and foster a supportive and respectful workplace.
• Approaches challenging situations with a caring demeanor both with patrons and colleagues.
• Ability to push library carts up to 40 pounds, bend down close to ground to shelve, reaching up to the top shelves, including use of a stepstool, if necessary, and move library materials as needed.
• College degree preferred, High school diploma or equivalent accepted with previous experience in customer service.

Hours:

This position will work approximately 16-20 hours a week, with a scheduled rotation of weekend hours.

We are seeking 3 part-time circulation assistants to fill the following open shifts: Mondays 9-1 pm, 1-5 pm; Tuesdays 5- 9 pm, Wednesdays 1-5 pm, 5-9 pm, and Thursdays 9-1 pm, 1-5 pm, 5-9 pm.

If you can accommodate a schedule with more evening and weekend hours, please let us know. There is a possibility to fill in more hours as coverage is needed. Pay rate is $20.43 an hour.

"Good Faith" Salary, Range, or Rate of Pay