Part-Time Library Circulation Assistant - Glen Ridge Public Library

LibraryLinkNJ Technology Advisory Group; Glen Ridge (NJ); On-site; USD 22,423 - 31,936; Part time

Job summary

LibraryLinkNJ Technology Advisory Group is seeking a Part-Time Library Circulation Assistant for the Glen Ridge Public Library. The role involves assisting patrons with circulation activities and technology while providing exceptional customer service. Candidates should have a high school diploma, excellent communication skills, and be able to multitask in a busy environment. The position offers 20 hours per week with a starting salary of $19.73 per hour, including evening and Saturday shifts.

Qualifications

• Excellent customer service skills and ability to work collaboratively.
• Very good computer skills and adaptability to learn new applications.
• Patient, friendly, and energetic with a positive attitude.

Responsibilities

• Assist with library circulation tasks including check in/out and managing patron accounts.
• Provide outstanding customer service and support library users with technology.
• Help patrons locate material and maintain collection records.

Skills

Customer service skills

Interpersonal skills

Communication skills

Multitasking

Attention to detail

Computer skills

Education

High School graduate or equivalent degree

Job description

Part‑Time Library Circulation Assistant - Glen Ridge Public Library

Join the team at the Glen Ridge Public Library! We are looking for a part‑time library assistant for the busy adult circulation department. The ideal candidate must enjoy working with the public and possess excellent interpersonal, communication, and multitasking skills. This position performs all duties associated with circulation and customer service to make the Glen Ridge Library a welcoming and engaging experience for all who visit.

Responsibilities include:

• Assisting with all aspects of library circulation including check in/out; placing holds and requests; managing patron accounts; handling fines and fees; shelving material; searching the catalog; and assisting with the daily delivery of material
• Contributing to our welcoming and friendly atmosphere while providing patrons with outstanding customer service
• Providing Readers’ Advisory, and helping patrons locate material both in‑house and through the library catalog
• Assisting with processing material including linking and preparing items to be shelf‑ready
• Helping library users with the public computers and library technology, including showing patrons how to use the library’s electronic resources and services
• Running reports and assisting with collection and patron record maintenance
• Recommending items for purchase, and creating engaging and interesting displays
• Answering and routing phone calls, and responding to patron emails in a courteous manner
• Other duties as assigned

Education, experience, abilities: High School graduate or equivalent degree required. The ideal candidate is patient, friendly, courteous and energetic with a can‑do positive attitude. Excellent customer service skills, flexibility, and the ability to work collaboratively with colleagues are a must. Candidates must be highly detail oriented, organized, creative, and able to multitask in a busy environment. Must have very good computer skills, with the ability to learn new applications quickly. Must possess excellent oral, written, and interpersonal communication skills.

A background working in libraries is a plus but not a requirement.

This position is a 20‑hour a week position which includes 1‑2 evenings per week and rotational Saturday hours (up to two per month). Starting salary is $19.73 per hour.

The Glen Ridge Public Library is an Equal Opportunity Employer. Applicants must comply with the “NJ First Act.”