Part-Time Cheese Specialist & Customer Concierge

Harris Teeter; Charlotte (NC); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Group benefits

Career development opportunities

Job summary

Harris Teeter in Charlotte, NC seeks a customer service associate to deliver exceptional service and maintain a safe, clean environment that encourages customers to return. You will assist in achieving department sales goals, work closely with Murray's Cheese and Fresh Foods teams, and uphold the company’s core values of respect, integrity, and safety.

The role requires 18+ years of age, ability to read and comprehend English instructions, and willingness to participate in required training to

Qualifications

• High school diploma or GED; or 1–3 months related experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products within the department and throughout the store.
• Gain and maintain knowledge of products sold within the department and respond to questions and make suggestions.
• Offer product samples to help customers discover new items or products they inquire about.
• Inform customers of Murray's Cheese specials.
• Observe scheduled shift operating hours.
• Provide customers with fresh products that they have ordered and the correct portion size, or as close as possible to the amount ordered, to prevent shrink.
• Adequately prepare, package, label and inventory ingredients in merchandise.
• Check product quality to ensure freshness.
• Review 'sell by' dates and take appropriate action.
• Label, stock and inventory department merchandise.
• Report product ordering/shipping discrepancies to the department manager.
• Understand the store's layout and locate products when requested by customer.
• Stay current with present, future, seasonal and special ads.
• Maintain awareness of inventory/stocking conditions and note discrepancies.
• Adhere to all local, state, and federal health and civil code regulations.
• Comply with all state, county and local weights and measures laws and labeling requirements.
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Notify management of customer or employee accidents.
• Report all safety risks or issues and illegal activity, including: robbery, theft or fraud.
• Willing to taste cheese, in accordance with company policies.

Skills

Exceptional interpersonal skills

Education

High school diploma or GED

Job description

Harris Teeter in Charlotte, NC seeks a customer service associate to deliver exceptional service and maintain a safe, clean environment that encourages customers to return. You will assist in achieving department sales goals, work closely with Murray's Cheese and Fresh Foods teams, and uphold the company’s core values of respect, integrity, and safety.

The role requires 18+ years of age, ability to read and comprehend English instructions, and willingness to participate in required training to