Part-Time Center Associate — Shipping & Customer Care Pro

The UPS Store 7171; Wadsworth (OH); On-site; USD 17,000 - 22,000; Part time

Job summary

The UPS Store 7171 is seeking a Part-Time Center Associate to deliver world-class customer service by handling packages for shipment and operating copiers, binding equipment, laminating machines, and POS devices. You will advise customers on products and services, aiming to provide best-value options.

The ideal candidate has retail experience, strong computer skills, and a professional demeanor. Must be able to lift 40+ pounds and work 25–30 hours weekly, including nights and weekends.

Qualifications

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.
• Willing and able to work 25 to 30 hours per week for a 6-day work week.
• Must be able to work nights and weekends.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Customer service

Retail sales experience

Computer skills

Communication skills

Professional appearance

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

POS systems

Job description

The UPS Store 7171 is seeking a Part-Time Center Associate to deliver world-class customer service by handling packages for shipment and operating copiers, binding equipment, laminating machines, and POS devices. You will advise customers on products and services, aiming to provide best-value options.

The ideal candidate has retail experience, strong computer skills, and a professional demeanor. Must be able to lift 40+ pounds and work 25–30 hours weekly, including nights and weekends.