Part-Time Center Associate: Customer Service & Shipping

The UPS Store #4991; Monroe (MI); On-site; USD 17,000 - 23,000; Part time

Job summary

The UPS Store #4991 is seeking a Part-Time Center Associate to deliver world-class customer service by handling package processing, copier operations, and point-of-sale tasks. You will advise customers on products and best-value options while maintaining a professional appearance and learning all aspects of the business.

Ideal candidates have retail experience, solid computer skills, a high school diploma or GED, and strong communication abilities.

Qualifications

• High school diploma or GED required.
• Strong computer skills including Microsoft Office.
• Excellent phone and written communication.
• Prompt, reliable, and responsible; able to lift 40+ pounds.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Customer service

Communication skills

Fast learner

Team player

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suite

Job description

The UPS Store #4991 is seeking a Part-Time Center Associate to deliver world-class customer service by handling package processing, copier operations, and point-of-sale tasks. You will advise customers on products and best-value options while maintaining a professional appearance and learning all aspects of the business.

Ideal candidates have retail experience, solid computer skills, a high school diploma or GED, and strong communication abilities.