Part-Time Center Associate: Retail Customer Service Pro

The UPS Store

Spry (PA)

On-site

USD 17,000 - 22,000

Part time

14 days+
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Job summary

The UPS Store in Spry, PA is seeking a Part-Time Center Associate to deliver world-class customer service, process packages, and operate copiers, faxes, binding equipment, laminators, and POS devices. The ideal candidate will have retail experience, strong computer skills, and a friendly, professional appearance.

The role requires a high school diploma or GED, reliability, and a willingness to learn all product and service offerings.

Qualifications

  • High school diploma or GED required.
  • Strong computer skills, including Microsoft Office and Adobe Suites.
  • Outstanding phone skills.
  • Strong verbal and written communication skills, including spelling and math.
  • Prompt, reliable, and responsible.
  • Able to lift 40+ pounds.
  • Willing and able to work 20 to 30 hours per week for a 7-day work week.

Responsibilities

  • Delivers outstanding customer service to walk-in customers and telephone inquiries.
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership.
  • Takes ownership of the customer's shipping needs and offers viable solutions.
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends.
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
  • Maintains a clean, organized, and safe working environment.
  • Performs other duties as assigned.

Skills

Customer service
Verbal communication
Written communication
Teamwork

Education

High school diploma or GED

Tools

Microsoft Office
Adobe Suite

Job description

The UPS Store in Spry, PA is seeking a Part-Time Center Associate to deliver world-class customer service, process packages, and operate copiers, faxes, binding equipment, laminators, and POS devices. The ideal candidate will have retail experience, strong computer skills, and a friendly, professional appearance.

The role requires a high school diploma or GED, reliability, and a willingness to learn all product and service offerings.

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