Part-Time Center Associate

UP; Tucson (AZ); On-site; USD 17,000 - 25,000; Part time

Job summary

The UPS Store in Tucson seeks a Part-Time Center Associate to deliver world-class customer service by receiving and processing packages and operating copiers, faxes, binding and laminating equipment, and point-of-sale devices. You will advise customers on products and best-value options with confidence.

The ideal candidate has retail experience, strong computer skills, a high school diploma or GED, a friendly demeanor, and a quick learner who will learn all aspects of the business while working

Qualifications

• High school diploma or GED required.
• Strong computer skills including Microsoft Office and Adobe Suites.
• Outstanding phone skills and communication abilities.
• Friendly, professional appearance with a customer-service focus.
• Fast learner capable of quickly mastering all aspects of the business.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Learns product and service offerings, alt. solutions, and industry trends.
• Operates equipment, software, and devices in an expert fashion and teaches others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Skills

Microsoft Office

Adobe Suites

Phone Skills

Communication

Customer Service

POS devices

Education

High school diploma or GED

Tools

Copiers

Fax machines

Binding equipment

Laminating machines

Point-of-sale devices

Job description

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 50+ pounds
• Willing and able to work 25 to 30 hours per week that can span 7-day a week
• Able to obtain a Public Notary commission