Part-Time Center Associate - Customer Service & Shipping

The UPS Store #7100; Modesto (CA); On-site; USD 19,000 - 26,000; Part time

Job summary

The UPS Store #7100 in Modesto, CA is seeking a Part-Time Center Associate to deliver world-class customer service by processing packages and assisting customers with products and services.

You will operate copiers, fax, binding and laminating equipment, and point-of-sale devices, while learning all offerings and staying current on industry trends. The role requires a friendly, professional demeanor and a readiness to learn quickly.

Qualifications

• High school diploma or GED required.
• Strong computer skills, including Microsoft Office and Adobe Suites.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Prompt, reliable, and responsible.
• Able to lift 40+ pounds.
• Willing and able to work 25 to 30 hours per week for a 6-day work week.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

Skills

Customer service

Phone skills

Communication

Reliability

Teamwork

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The UPS Store #7100 in Modesto, CA is seeking a Part-Time Center Associate to deliver world-class customer service by processing packages and assisting customers with products and services.

You will operate copiers, fax, binding and laminating equipment, and point-of-sale devices, while learning all offerings and staying current on industry trends. The role requires a friendly, professional demeanor and a readiness to learn quickly.