Part-Time Center Associate: Customer Service & Shipping Expert

The UPS Store; Monroe (MI); On-site; USD 17,000 - 22,000; Part time

Job summary

The UPS Store in Monroe, MI is seeking a Part-Time Center Associate to deliver world-class customer service, process packages, and operate copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. You will advise customers on products and services, learn all offerings, and maintain a clean, safe workspace.

A high school diploma or GED, strong computer skills, and a friendly, professional demeanor are required.

Qualifications

• High school diploma or GED required.
• Strong computer skills including Microsoft Office and Adobe Suites.
• Outstanding phone skills and proficient written communication.
• Prompt, reliable, and responsible behavior.
• Able to lift 40+ pounds and work 25–30 hours per week across 6 days.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Takes ownership of the customer's shipping needs and offers viable solutions
• Operates all equipment, software, and devices in an expert fashion
• Maintains a clean, organized, and safe working environment
• Takes action to learn all product and service offerings and industry trends
• Continuously practices good listening skills with customers and team
• Performs other duties as assigned

Skills

Strong communication

Customer service

Teamwork

Attention to detail

Fast learner

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The UPS Store in Monroe, MI is seeking a Part-Time Center Associate to deliver world-class customer service, process packages, and operate copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. You will advise customers on products and services, learn all offerings, and maintain a clean, safe workspace.

A high school diploma or GED, strong computer skills, and a friendly, professional demeanor are required.