Part-Time Center Associate: Customer Service Pro

The UPS Store #1748; Morristown (NJ); Presencial; USD 21 000 - 25 000; Tempo parcial

Resumo da oferta

The UPS Store #1748 in Morristown, NJ is seeking a Part-Time Center Associate to deliver world-class customer service at the counter. You will receive and process packages, assist customers with products and services, and operate copy, binding, laminating and POS equipment with confidence.

The role requires a high school diploma or GED, strong computer skills, and professional appearance. You will be a fast learner who expands knowledge across all store offerings while maintaining a friendly,

Qualificações

• High school diploma or GED required.
• Strong computer skills including Microsoft Office and Adobe Suites.
• Outstanding phone skills and strong verbal and written communication.

Responsabilidades

• Delivers outstanding customer service to walk-in customers and telephone inquiries.
• Continuously practices good listening skills with customers, UPS Store team members, and leadership.
• Takes ownership of the customer's shipping needs and offers viable solutions.
• Takes action to learn all product and service offerings, alternative solutions, and industry trends.
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others.
• Maintains a clean, organized, and safe working environment.
• Performs other duties as assigned.

Conhecimentos

Customer service

Communication skills

Phone skills

Fast learner

Formação académica

High school diploma or GED

Ferramentas

Microsoft Office

Adobe Suites

Descrição da oferta de emprego

The UPS Store #1748 in Morristown, NJ is seeking a Part-Time Center Associate to deliver world-class customer service at the counter. You will receive and process packages, assist customers with products and services, and operate copy, binding, laminating and POS equipment with confidence.

The role requires a high school diploma or GED, strong computer skills, and professional appearance. You will be a fast learner who expands knowledge across all store offerings while maintaining a friendly,