Part-Time Center Associate - Media, PA

The UPS Store 7171; Media (Delaware County); On-site; USD 20,664 - 24,796; Part time

Benefits offered by this job

Paid vacation

Sales commission

Health coverage

Job summary

A leading postal and shipping service provider in Media, Delaware is seeking a Part-Time Center Associate. Responsibilities include delivering exceptional customer service, assisting with packaging and shipping needs, and operating various equipment. Ideal candidates should have a high school diploma, retail experience, and strong communication skills. This role offers benefits such as paid vacation and sales commission.

Qualifications

• Retail/customer service experience is preferred.
• Strong computer skills, including Microsoft Office and Adobe Suites are necessary.
• Must be reliable and responsible.

Responsibilities

• Deliver outstanding customer service to all customers.
• Practice good listening skills.
• Learn all product and service offerings.

Skills

Customer service

Communication skills

Retail experience

Microsoft Office

Adobe Suites

Education

High school diploma or GED

Job description

Overview

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean and safe working environment

Qualifications

• High school diploma or GED required
• Retail/customer service experience
• Good communication and people skills
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 25 to 30 hours per week for a 6-day work week

Benefits

• Paid vacation
• Sales commission
• Health coverage