Part-Time Center Associate

The UPS Store #3465; Montgomery (AL); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

4-hour Holiday Pay

Path to Full-Time

Raise after Notary Certification

Annual raises

Job summary

The UPS Store #3465 in Montgomery, AL is seeking a Part-Time Center Associate to deliver world-class customer service by handling package intake, retail transactions and terminal operations with photocopying, binding, laminating, and POS devices.

You will advise customers on products and services, maintain accurate cash handling, and keep the workspace clean and secure while supporting multiple locations as needed. This role offers weekend hours and potential for advancement to full-time.

Qualifications

• High school diploma or GED required.
• Strong computer and typing skills.
• Outstanding phone skills.
• Strong verbal and written communication skills, including spelling and math.
• Ability to operate a cash register with accuracy.
• Prompt, reliable, and responsible.
• Able to lift 50+ pounds.
• Willing and able to work 25 to 30 hours per week including Saturdays and Sundays.
• Ability to work at multiple Montgomery locations to fill needed shifts.

Responsibilities

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
• Performs other duties as assigned

Skills

Customer service

Typing skills

Strong computer skills

Verbal communication

Written communication

Cash handling

Reliability

Teamwork

Education

High school diploma or GED

Tools

Cash register

POS systems

Job description

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

HOURS OF OPERATION

Monday - Friday: 8:00am - 6:30pm

Saturday: 9:00am - 2:30pm

Sunday: 10:00am - 3:00pm

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Complies with all established company policies and procedures while upholding the security and confidentiality of documents and data
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Strong computer and typing skills
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Ability to operate a cash register with accuracy
• Prompt, reliable, and responsible
• Able to lift 50+ pounds
• Willing and able to work 25 to 30 hours per week including Saturdays and Sundays
• Ability to remain upright on the feet for long periods of time
• Ability to provide prompt and friendly customer service
• Ability to perform general cleaning and organizational duties to company standard
• Ability to work between our 4 Montgomery locations to fill needed shifts

PART-TIME BENEFITS

• 4-hour Holiday Pay upon successful completion of 90 day orientation period
• Ability to move to Full-Time if/when position is available - Will then receive all available Full-Time benefits
• Raise upon successful completion of Notary Certification
• Annual raises based on performance