Part-Time Center Associate

The UPS Store Abingdon #3427; Abingdon (VA); On-site; USD 17,000 - 22,000; Part time

Job summary

The UPS Store Abingdon #3427 is seeking a Part-Time Center Associate to deliver friendly, world-class service to customers while handling daily package processing and in-store operations. You will assist walk-in customers, answer questions, and help choose best-value shipping options.

You will work 25 to 30 hours per week, including weekend shifts. The role requires strong communication, reliability, and the ability to lift 40+ pounds, with hands-on experience using Microsoft Office and Adobe

Qualifications

• High school diploma or GED is required.
• Strong computer skills including Microsoft Office and Adobe Suites.
• Excellent phone, verbal and written communication skills.
• Reliable, prompt and responsible.
• Physical ability to lift 40+ pounds.

Responsibilities

• Deliver outstanding customer service to walk-in customers and inquiries.
• Handle shipping needs, advise on products and services.
• Operate equipment and software, and assist teammates.
• Maintain a clean, organized, and safe work area.
• Perform other duties as assigned.

Skills

Phone skills

Verbal and written communication

Reliability

Customer service

Lift 40+ pounds

Education

High school diploma or GED

Tools

Microsoft Office

Adobe Suites

Job description

The Part-Time Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.

RESPONSIBILITIES

• Delivers outstanding customer service to walk-in customers and telephone inquiries
• Continuously practices good listening skills with customers, UPS Store team members, and leadership
• Takes ownership of the customer's shipping needs and offers viable solutions
• Takes action to learn all product and service offerings, alternative solutions, and industry trends
• Operates all equipment, software, and devices in an expert fashion and is willing to teach others
• Maintains a clean, organized, and safe working environment
• Performs other duties as assigned

QUALIFICATIONS

• High school diploma or GED required
• Strong computer skills, including Microsoft Office and Adobe Suites
• Outstanding phone skills
• Strong verbal and written communication skills, including spelling and math
• Prompt, reliable, and responsible
• Able to lift 40+ pounds
• Willing and able to work 25 to 30 hours per week for a 7-day work week