Part-Time Case Worker: Aging Benefits & Outreach

Neighborhood Self Help by Older Persons Project (SHOPP); New York (NY); On-site; USD 36,000 - 52,000; Part time

Job summary

Neighborhood Self-Help by Older Persons Project (SHOPP) is seeking a Part-Time Case Worker to assist older adults at the OAC program, helping with benefits access, entitlements, and community resources. You will perform outreach, participant registration, and documentation while coordinating with the Program Director and interns.

The role emphasizes supportive counseling, referrals, and follow-up, with a focus on accuracy and timely record-keeping within SHOPP's processes.

Qualifications

• Bachelor’s degree in social work or an associate degree with a minimum of two years of experience in a social service setting in the field of aging.
• Experience with community-based services for older adults and ability to screen for benefits and services.

Responsibilities

• Conduct Telephone Reassurance Services.
• Screen participants for benefits, entitlements, and services.
• Assist participants with applications for needed benefits, entitlements, and services, and follow up to ensure services are obtained.
• Provide supportive counseling as needed within the scope of the position.
• Provide information and referrals to appropriate agencies and identify community resources for consultation and referral.
• Maintain accurate, well-written, and timely case files using the assigned database.
• Complete work logs and track performance targets and participant outcomes for statistical reports.
• Conduct outreach and presentations on benefits and entitlements for SHOPP participants and community partners.
• Recruit and register participants for case assistance services and SHOPP's OAC educational and recreational activities.
• Develop and maintain partnerships and linkages with community groups.
• When assigned, provide day-to-day supervision of students or interns, including orientation, appropriate task assignments, work review, and feedback.
• Guide assigned students in developing professional skills and following SHOPP policies, confidentiality requirements, and participant service expectations within the scope of their placement.
• Coordinate with the Program Director and educational partners, as appropriate, on student learning objectives, evaluation input, progress, and concerns.
• The Case Worker may be assigned to work at other SHOPP locations as needed to support staffing coverage and program needs.
• Perform other tasks as assigned by the Program Director/ Leadership.

Skills

Verbal communication

Written communication

Organization

Community outreach

Bilingual English/Spanish

Education

Bachelor’s degree in social work

Associate degree + 2 years social service aging experience

Tools

Microsoft Office

Job description

Neighborhood Self-Help by Older Persons Project (SHOPP) is seeking a Part-Time Case Worker to assist older adults at the OAC program, helping with benefits access, entitlements, and community resources. You will perform outreach, participant registration, and documentation while coordinating with the Program Director and interns.

The role emphasizes supportive counseling, referrals, and follow-up, with a focus on accuracy and timely record-keeping within SHOPP's processes.