Case Worker - Aging Services - Part-Time without benefits

UNAVAILABLE; Salt Lake City (UT); On-site; USD 42,000 - 72,000; Full time

Job summary

The county seeks a dedicated professional to provide information, assistance, and access to aging services for older adults across the county. You will assess needs, plan services, coordinate with partners, and follow up to ensure clients receive appropriate support.

Required is a Bachelor’s degree in a human services field and the ability to work with diverse clients, including those with hearing impairments. Strong organization and communication skills are essential.

Qualifications

• Bachelor’s degree in a Human Services field or related field.
• Background check via fingerprinting and RAP Back enrollment.
• Ability to communicate with diverse clients, including those who are hard of hearing or cognitively impaired.

Responsibilities

• Provides information and assistance to clients seeking access to services.
• Screens and counsels on health insurance programs and coordinates with volunteers.
• Responds to inquiries by phone, in person, and walk-ins.
• Coordinates with Adult Protective Services and other agencies as needed.
• Provides community-based short-term case management and follow-up.
• Advocates for clients by linking them to services.
• Performs comprehensive assessments and annual reassessments for eligibility.

Skills

Critical thinking

Written and verbal communication

Multitasking

Client assessment

Organization

Education

Bachelor’s degree in Human Services or related field

Tools

Microsoft Office

Job description

Job Description

JOB SUMMARY

Provides County-wide information, assistance, and access to Aging Services and community resources for older adults. Assesses, plans, implements, coordinates, follows up, and evaluates options and services to meet clients’ needs.

This position involves heavy phone work conducting program intakes with individuals seeking in home services or caregiver respite. Applicants must be highly organized and be able to manage callers who may be hard of hearing, cognitively impaired, or need translation.

MINIMUM QUALIFICATIONS

Bachelor’s degree from an accredited college or university in a Human Services field, Social Work, Sociology, Psychology, or other closely related field; OR an equivalent combination of related education and experience.

Due to the nature of this position, the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.

ESSENTIAL FUNCTIONS

• Provides information and assistance to clients seeking access to Consults clients and families regarding service eligibility requirements.
• Provides Senior Health Insurance Program (SHIP) screening and counseling including detailed information on Medicare, Medicaid, Prescription Drug coverage, advantage health plans, and other health insurance programs. Coordinates with SHIP volunteers to assist customers with all health insurance
• Responds daily to telephone, on-site visits, and walk-in inquiries and concerns relating to health and well- being including emergency or potentially life-threatening
• Coordinates appropriately to ensure customer safety including contacts with Adult Protective Services, Law Enforcement, Fire Department, Mobile Crisis Outreach Team, and other agencies as
• Provides community-based short-term case management and follow-up to assist clients to meet identified goals in their plan of
• Advocates for clients needing assistance by linking them to
• Provides comprehensive (including overall health, environment, and formal and informal support status) assessments and annual reassessments for eligibility for homebound older adults seeking Meals on Wheels or other
• Develops and maintains working relationships with community partners who provide services to older adults.
• Attends community activities and provides information and education related to services for older
• Maintains a waiting list for services for potential clients following established

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

Knowledge of:

• Medicaid and Medicare rules and regulations
• Assessment methodologies and techniques
• Crisis intervention strategies and techniques
• Aging process, chronic illness, and related conditions
• Geriatric home health services
• Community resources, agencies, health care delivery systems, and rules and regulations
• Interviewing methods and techniques
• Computer and office software related to job specific duties

Skills and Abilities to:

• Provide critical thinking
• Operate a personal computer
• Prioritize and perform multiple tasks simultaneously
• Communicate effectively both verbally and in writing
• Organize and schedule work efficiently
• Utilize web-based information for researching
• Accurately assess social, mental, and emotional status of older adults
• Provide problem resolution

TEMPORARY POSITIONS:

An "At Will", FLSA non-exempt employee who is not eligible for County benefits and who must work an average of 29 hours or less per week or an average of 129 hours or less per month.

• Must work an average of 29 hours or less per week or an average of 129 hours or less per month.
• Are not eligible for County benefits except as otherwise provided for by policy.
• Are not considered merit employees.
• Are "at will" employees who may be terminated for any reason, without notice, and without a pre-termination hearing.

Additional Information

WORKING CONDITIONS AND PHYSICAL REQUIREMENTSMust be able to attend meetings and events at various locations, meet with potential clients, and have the ability to carry outreach materials and displays.

IMPORTANT INFORMATION REGARDING THIS POSITIONMust have access to transportation in order to perform job duties in the community.