Older Adult Case Assistant – Benefits & Referrals

HANAC; New York (NY); On-site; USD 28,929 - 31,684; Part time

Job summary

Ravenswood Older Adult Center – HANAC, Inc. in Astoria, NY is seeking a compassionate Case Assistance Worker to connect older adults with benefits, services, and community resources.

The role involves assessing needs, providing referrals, maintaining records, and helping participants access programs that promote independence and well‑being. The position is 28 hours per week with pay at $21.22 per hour (based on experience).

Qualifications

• Associate's Degree required; Bachelor's Degree preferred.
• Experience in social services, case management, or senior services preferred.
• Bilingual English/Spanish or English/Chinese preferred.
• Strong communication, organizational, and computer skills.
• Experience with Microsoft Office and data entry systems.

Responsibilities

• Conduct participant assessments and identify service needs.
• Provide referrals, follow‑up services, and resource coordination.
• Assist with benefit, housing, and service applications.
• Maintain accurate case records and data entry in required systems.
• Conduct wellness calls and participant outreach.
• Collaborate with community agencies and service providers.
• Participate in staff meetings, training, and other program activities.

Skills

Communication

Organization

Computer skills

Education

Associate's Degree

Bachelor's Degree

Job description

Ravenswood Older Adult Center – HANAC, Inc. in Astoria, NY is seeking a compassionate Case Assistance Worker to connect older adults with benefits, services, and community resources.

The role involves assessing needs, providing referrals, maintaining records, and helping participants access programs that promote independence and well‑being. The position is 28 hours per week with pay at $21.22 per hour (based on experience).