Part-Time Care Scheduler & Admin Specialist

Senior Helpers-; Orange Park (FL); On-site; USD 19,000 - 28,000; Part time

Job summary

Senior Helpers West Jacksonville is seeking a reliable Part-Time Scheduler / Office Assistant to support caregiver scheduling and general administration in the office. You will coordinate caregiver schedules, assist with shift coverage, answer calls, and help keep records up to date.

This role suits someone organized, calm under pressure, and comfortable in a fast-paced environment. Experience in customer service or scheduling and proficiency with Microsoft Word, Excel, and Outlook are

Qualifications

• Minimum six months of experience in customer service, administrative support, scheduling, or phone-intensive roles.
• Strong organizational and time-management skills.
• Ability to multitask in a fast-paced environment.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Word, Excel, Outlook, and web-based software.
• Detail-oriented with accurate records.
• Ability to work independently and as part of a team.
• Reliable vehicle, valid driver’s license, and active auto insurance.
• Must pass a drug screening.
• Level II background screening through Florida's Care Provider Background Screening Clearinghouse.

Responsibilities

• Coordinate and maintain caregiver schedules to ensure client coverage.
• Respond to caregiver call-outs, schedule changes, and coverage needs promptly.
• Communicate schedule updates clearly with caregivers, clients, and families.
• Identify open shifts and contact appropriate caregivers for coverage.
• Maintain scheduling software with up-to-date information.
• Help anticipate scheduling gaps and proactively assist in finding solutions.
• Support scheduling team with daily scheduling tasks and other responsibilities.
• Assist with rotating on-call responsibilities as assigned.
• Answer and direct incoming phone calls professionally.
• Assist with general office organization and daily administrative tasks.
• Prepare, organize, scan, and maintain documents.
• Data entry and maintaining accurate records.
• Support caregiver onboarding and employment documentation as assigned.
• Assist with filing, printing, copying, and other duties.
• Maintain a professional and organized office environment.
• Provide administrative support to leadership and other team members.
• Assist with special projects and additional duties as needed.

Skills

Customer service

Administrative support

Scheduling

Time management

Microsoft Office

Attention to detail

Independent worker

Team player

Driver's license

Vehicle required

Background check

Tools

WellSky

ClearCare

Job description

Senior Helpers West Jacksonville is seeking a reliable Part-Time Scheduler / Office Assistant to support caregiver scheduling and general administration in the office. You will coordinate caregiver schedules, assist with shift coverage, answer calls, and help keep records up to date.

This role suits someone organized, calm under pressure, and comfortable in a fast-paced environment. Experience in customer service or scheduling and proficiency with Microsoft Word, Excel, and Outlook are