Part-Time Scheduler & Office Admin — Home Care

Senior Helpers Parent Account; Orange Park (FL); On-site; USD 21,000 - 28,000; Part time

Job summary

Senior Helpers West Jacksonville is seeking a Part-Time Scheduler / Office Assistant to support caregiver scheduling and provide general administrative help in our busy office. This role requires strong organization, clear communication, and a helpful, professional demeanor to assist clients, caregivers, and the leadership team.

The ideal candidate will coordinate schedules, answer calls, handle documentation, and maintain accurate records while balancing competing priorities in a fast-paced

Qualifications

• Minimum of six months of experience in customer service, administrative support, scheduling, or a phone-intensive role.
• Strong organizational and time-management skills.
• Ability to manage multiple tasks and priorities in a fast-paced environment.
• Excellent verbal and written communication skills.
• Must pass a drug screening.
• Level II background screening through Florida's Care Provider Background Screening Clearinghouse required.
• Must have a reliable vehicle, valid driver's license, and active auto insurance.
• Proficiency in Microsoft Word, Excel, Outlook, and web-based software systems.

Responsibilities

• Coordinate caregiver schedules to ensure client coverage.
• Respond to caregiver call-outs, schedule changes, and coverage needs promptly.
• Communicate schedule updates clearly with caregivers, clients, and families.
• Maintain up-to-date information in scheduling software.
• Answer and direct incoming phone calls professionally.
• Assist with general office organization and daily administrative tasks.
• Prepare, organize, scan, and maintain employee and client documents.
• Assist with data entry and maintaining records.
• Support caregiver onboarding and employment documentation.
• Assist with filing, printing, copying, and other routine office duties.
• Help maintain a professional and organized office environment.
• Provide administrative support to leadership and other team members.
• Assist with special projects and additional duties as needed.
• Assist with rotating on-call responsibilities as assigned.

Skills

Scheduling

Customer service

Organizational skills

Communication

MS Office

Time management

Detail-oriented

Tools

WellSky

ClearCare

Job description

Senior Helpers West Jacksonville is seeking a Part-Time Scheduler / Office Assistant to support caregiver scheduling and provide general administrative help in our busy office. This role requires strong organization, clear communication, and a helpful, professional demeanor to assist clients, caregivers, and the leadership team.

The ideal candidate will coordinate schedules, answer calls, handle documentation, and maintain accurate records while balancing competing priorities in a fast-paced