Part-Time Car Rental Customer Experience Agent

Europcar; Chicago, Northern (IL, KY); Hybrid; USD 25,000 - 30,000; Part time

Job summary

Europcar Mobility Group is seeking a part-time Customer Service Agent in Chicago. You will join the Ready Line and Return Agent teams, delivering a warm, efficient rental experience and ensuring vehicle readiness and checks.

Required: a valid driver's license and a high school diploma or equivalent, with strong people skills and a friendly, patient approach to customers at every step of the rental journey.

Qualifications

• Valid Driver's License is required.
• High School Diploma or equivalent is required.
• Excellent customer service skills with a friendly demeanor.

Responsibilities

• Return Agent duties: greet customers, inspect vehicles, secure keys, remove belongings, report damages, explain charges.
• Ready Line Agent duties: keep area clean, prep vehicles, inspect quality, assist with vehicle exchanges and luggage, ensure checkout slips accompany vehicles.

Skills

Valid Driver's License

Customer service mindset

Communication skills

Education

High School Diploma or equivalent

Job description

Europcar Mobility Group is seeking a part-time Customer Service Agent in Chicago. You will join the Ready Line and Return Agent teams, delivering a warm, efficient rental experience and ensuring vehicle readiness and checks.

Required: a valid driver's license and a high school diploma or equivalent, with strong people skills and a friendly, patient approach to customers at every step of the rental journey.