Part-Time Car Rental Customer Agent

Europcar; Los Angeles (CA); On-site; USD 39,000 - 52,000; Part time

Job summary

Europcar Mobility Group is hiring a part-time Customer Service Agent in Los Angeles. You will warmly welcome returning customers, verify vehicle conditions, and help finalize rental details while ensuring a smooth checkout process.

The role emphasizes friendly service, active problem-solving, and a customer-first approach, with responsibilities spanning vehicle preparation, assistive checkouts, and on-site support in a fast-paced environment.

Qualifications

• Must have a valid driver's license.
• Strong interpersonal and communication skills.
• Ability to troubleshoot with a smile.

Responsibilities

• Greet customers warmly and assist with rental pickups and returns.
• Inspect vehicles for damage, mileage, and fuel levels; report issues.
• Explain charges and finalize rental contracts with customers.
• Assist customers with luggage and locating rental cars; support vehicle readiness.

Skills

Customer service

Communication

Problem solving

Education

High School Diploma or equivalent

Job description

Europcar Mobility Group is hiring a part-time Customer Service Agent in Los Angeles. You will warmly welcome returning customers, verify vehicle conditions, and help finalize rental details while ensuring a smooth checkout process.

The role emphasizes friendly service, active problem-solving, and a customer-first approach, with responsibilities spanning vehicle preparation, assistive checkouts, and on-site support in a fast-paced environment.