Part-Time Call Center Pro — Enrollment & Support

Eastern Florida State College; Florida; On-site; USD 17,000 - 24,000; Part time

Benefits offered by this job

Part-time benefits

On-campus Cocoa Campus

Job summary

Eastern Florida State College is seeking applications for the part-time Call Center Specialist on the Cocoa Campus in Cocoa, Florida. The role involves professional phone, live chat, and email communication with a diverse college community to support enrollment and retention.

The position offers an hourly rate of $15.00 and up to 28 hours per week, with regular part-time benefits. Candidates should have an associate degree and strong customer service and communication skills; Spanish is a plus.

Qualifications

• Associates degree required or equivalent.
• Two years in a customer service role.
• Proficient with Microsoft Office and general PC use.

Responsibilities

• Handle phone, live chat, and email communications with a diverse college community.
• Provide customer service to support enrollment and retention initiatives.

Skills

Customer service skills

Verbal communication

Proactive listening

Spanish (preferred)

Problem solving

Multitasking

Education

Associate's degree

Tools

Microsoft Office

PC/Office equipment

Automated phone system

Job description

Eastern Florida State College is seeking applications for the part-time Call Center Specialist on the Cocoa Campus in Cocoa, Florida. The role involves professional phone, live chat, and email communication with a diverse college community to support enrollment and retention.

The position offers an hourly rate of $15.00 and up to 28 hours per week, with regular part-time benefits. Candidates should have an associate degree and strong customer service and communication skills; Spanish is a plus.