Admissions Specialist II

Eastern Florida State College; Palm Bay (FL); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Job summary

Eastern Florida State College on the Palm Bay Campus is seeking an Admissions Specialist II to guide students through admissions, registration, and records with a focus on personalized service.

You will interact with prospective and current students via in-person visits, phone calls, and email, while maintaining confidentiality and adhering to policies. The role requires some evening hours and strong multitasking to meet deadlines.

Qualifications

• Associate’s degree required.
• Two years of customer service experience.
• Ability to learn new computer applications.
• Strong interpersonal and customer service skills.
• Excellent oral and written communication.
• Accuracy, attention to detail, confidentiality.
• Ability to work with a diverse student population.
• Valid Florida driver’s license.
• Fingerprinting required with a $36 fee.
• Transcripts required for consideration.

Responsibilities

• Provide guidance to students on admissions, registration, and records processes.
• Engage with prospective and current students via in-person, phone, and email.
• Maintain student confidentiality while delivering excellent customer service.
• Meet deadlines and manage multiple tasks.
• Occasional evening hours as needed.

Skills

Customer service

Organizational skills

Communication

Interpersonal skills

Computer literacy

Confidentiality

Attention to detail

Driver's license

Education

Associate’s Degree

Tools

Computer applications

Job description

Office Of Human Resources

Position Title Admissions Specialist II - Admissions, Palm Bay

Eastern Florida State College is currently seeking applications for the full-time position of Admissions Specialist II on the Palm Bay Campus in Palm Bay, Florida.

Salary & Benefit

The annual salary is $ 33,330.33. Successful internal candidates for external job postings should be aware that their current salary does not transfer to the new position. Salary will be as advertised in the job announcement.

• Full-time employees of Eastern Florida State College receive fringe benefits including health insurance and a retirement plan.

Position Concept

The Admissions Specialist II provides in-depth guidance and service to students related to the admissions, registration, and records processes. This position requires direct engagement with prospective and current students, utilizing effective communication strategies, including in-person appointments, follow-up phone calls, and email correspondence, to provide personalized support throughout the admissions process. The Admissions Specialist II ensures student confidentiality while delivering exceptional customer service in accordance with federal, state, and institutional policies. This role requires proficiency in computer applications to perform essential job functions and requires some evening hours. Strong multitasking skills and the ability to meet strict deadlines are essential for success in this position.

Minimum Qualifications

The following minimum qualifications for this position must be met before any applicant will be considered:

• Associate’s Degree from a regionally-accredited institution.
• Two years of experience working in an environment requiring strong customer service and organizational skills.
• Computer literacy and the ability to learn new computer applications.
• Strong interpersonal and excellent customer service skills.
• Ability to communicate effectively both orally and in writing.
• Accuracy, attention to detail, efficiency, and confidentiality.
• Ability to work in a diverse community and meet needs of diverse student populations.
• Valid Florida Motor Vehicle Operator’s license required.
• This position will require successful fingerprinting and the candidate chosen will be required to pay (currently $36.00). This fingerprinting fee ($36.00) is non-refundable.
• Understanding of and commitment to Equal Access/Equal Opportunity.
• Official transcripts of all collegiate work will be required to be considered beyond the application phase. *

*High School Diploma or GED or transcripts or official transcripts of all collegiate work (as appropriate for the position) must be sent directly from the attended institution to the Human Resources Office prior to the first day of employment. All foreign degrees must have a course-by-course official evaluation and translation sent to the Human Resources Office directly from an evaluation company affiliated with the National Association of Credential Evaluation Services, Inc.

Minimum physical qualifications

• Ability to sit at a desk and view a display screen for extended periods of time.
• Ability to occasionally lift, push, pull and/or move up to 40 pounds.
• Ability to work evenings.

Notes

Applications will be accepted from October 7, 2026, through October 21, 2026; however, the College reserves the right to extend or conclude searches without notice. Applications must be submitted prior to 5:00 p.m. on the closing day. This is a covered position under Chapter 295 Florida Statutes, which provides for Veterans’ Preference in employment for eligible veterans and eligible spouses of veterans.

Contact Human Resources

Eastern Florida State College Human Resources 1519 Clearlake Road Cocoa, FL 32922 Telephone: [phone] FAX: [phone] Florida Relay: 1-800-955-8770 Email: [e-mail]

Nondiscrimination Statement

Eastern Florida State College is dedicated to providing a nondiscriminatory environment which promotes equal access, equal educational opportunity, and equal employment opportunity to all persons regardless of age,race, national origin, color, ethnicity, genetic information, religion, sex, gender, sexual orientation, pregnancy, disability, marital status, veteran status, ancestry, or political affiliation in its programs, activities, or employment.

Accreditation Statement

Eastern Florida State College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award baccalaureate and associate degrees,as well as specialized certificate programs. Questions about the accreditation of Eastern Florida State College may be directed in writing to the Southern Association of Colleges and Schools Commission on Collegesat 1866 Southern Lane, Decatur, GA 30033-4097, by calling 404-679-4500, or by using information available on the SACSCOC's website.