Part-Time Cafe Sales & Experience Guide

Hard Rock International; San Francisco (CA); On-site; USD 26,174 - 34,440; Part time

Job summary

Hard Rock Cafe San Francisco is seeking a part-time Cafe Retail Sales Associate to guide guests through the shopping experience, greet them warmly, and assist with product information and purchases. You will handle transactions at the POS, answer questions, and maintain a clean, well-stocked store environment.

The role emphasizes engaging communication, strong product knowledge, and outstanding guest service to create memorable experiences.

Qualifications

• Remain calm in a hectic, fast-paced atmosphere.
• Demonstrate a high level of organization and attention to detail.
• Maintain a positive and outwardly friendly attitude toward guests.

Responsibilities

• Greet guests.
• Answer questions accurately and politely.
• Answer the phone.
• Process sales transactions using a point-of-sale system.
• Handle cash and other forms of payment; maintain cash drawer balances.
• Direct guests to areas/restrooms and uphold store presentation.
• Demonstrate product knowledge and inform guests of features & benefits.
• Suggest related items and upsell when appropriate.
• Maintain a clean and organized store; manage stock levels and displays.
• Perform opening, closing and side duties including cleaning and floor care.

Skills

Calm under pressure

Organizational skills

Friendly attitude

Job description

Hard Rock Cafe San Francisco is seeking a part-time Cafe Retail Sales Associate to guide guests through the shopping experience, greet them warmly, and assist with product information and purchases. You will handle transactions at the POS, answer questions, and maintain a clean, well-stocked store environment.

The role emphasizes engaging communication, strong product knowledge, and outstanding guest service to create memorable experiences.