Guest Experience & Merchandising Specialist

Hard Rock Cafe; New York (NY); On-site; USD 26,000 - 34,000; Part time

Benefits offered by this job

Benefits package

Job summary

Hard Rock Cafe is seeking a friendly Retail Sales Associate to guide guests through their shopping experience and deliver memorable service. You will greet guests, answer questions, process transactions, and maintain product knowledge while upholding store standards.

This role emphasizes a welcoming attitude, accurate cash handling, and teamwork to ensure complete guest satisfaction. Benefits are provided, and schedule possibilities include varied shifts in our New York locations.

Qualifications

• Customer-service oriented
• Cash-handling experience preferred
• Availability for varied shifts in New York

Responsibilities

• Greet guests and answer questions in a polite, accurate manner.
• Process sales transactions using a point-of-sale system and manage payments.
• Maintain accurate cash drawer balances and merchandising standards.
• Demonstrate product knowledge and inform guests about features and benefits.
• Engage customers to identify needs and suggest related items for upselling.
• Keep the store clean, organized and stocked with merchandise.
• Support opening, closing and side duties as assigned.
• Strive to ensure guest satisfaction and create memorable experiences.

Job description

Hard Rock Cafe is seeking a friendly Retail Sales Associate to guide guests through their shopping experience and deliver memorable service. You will greet guests, answer questions, process transactions, and maintain product knowledge while upholding store standards.

This role emphasizes a welcoming attitude, accurate cash handling, and teamwork to ensure complete guest satisfaction. Benefits are provided, and schedule possibilities include varied shifts in our New York locations.