Experiential Retail Sales Associate (Part-Time, Onsite)

Hard Rock Hotel Cancun; Philadelphia (Philadelphia County); On-site; USD 16,531 - 22,041; Part time

Job summary

Hard Rock Cafe Philadelphia is seeking a part-time Retail Sales Associate to guide guests through their shopping experience. You will greet guests, answer questions, process sales at the POS, handle cash, and maintain an organized store with strong product knowledge.

You will actively engage guests, promote related items, and ensure memorable experiences that align with Hard Rock’s standards.

Responsibilities

• Greet guests.
• Answer questions accurately and politely.
• Answer the phone.
• Make proficient sales transactions using a POS system.
• Handle cash and other forms of payment.
• Maintain proper cash drawer balances.
• Direct guests to areas/restrooms.
• Demonstrate product knowledge.
• Determine guests’ needs and inform on features & benefits.
• Suggestive selling using proven techniques.
• Maintain a clean and organized store.
• Manage stock levels via retail pulls & inventories.
• Display products per visual standards.
• Perform opening, closing & side duties.
• Ensure guest satisfaction and create memorable experiences.
• Entertain guests to create ‘Raving Fans’.

Skills

Greeting guests

Answering questions

Phone etiquette

Cash handling

POS system

Product knowledge

Suggestive selling

Store presentation

Opening/closing duties

Tools

POS system (Point-of-Sale)

Job description

Hard Rock Cafe Philadelphia is seeking a part-time Retail Sales Associate to guide guests through their shopping experience. You will greet guests, answer questions, process sales at the POS, handle cash, and maintain an organized store with strong product knowledge.

You will actively engage guests, promote related items, and ensure memorable experiences that align with Hard Rock’s standards.