Part-Time Brand Ambassador — Luxury Retail Expert

Ralph Lauren; Elizabeth (NJ); On-site; USD 19,000 - 25,000; Full time

Job summary

Ralph Lauren Corporation is seeking a Brand Ambassador to deliver exceptional customer service and drive sales in a fast-paced retail environment. You will engage customers with fashion knowledge, participate in in-store programs, and support store operations to maintain a premier shopping experience across all brand touchpoints.

The role emphasizes customer focus, teamwork, and adherence to company standards, with opportunities for growth into future leadership roles within Ralph Lauren.

Qualifications

• Retail experience in high-volume environment preferred.
• Strong communication with customers and staff.
• Ability to stand, lift up to 30 lbs, and flexible schedule.

Responsibilities

• Provide excellent customer service with a customer-first mindset.
• Understand sales objectives and strive to meet or exceed KPIs.
• Collaborate with team to achieve monthly, quarterly and annual sales plans.
• Engage customers via the Polo Connect program.
• Demonstrate passion and knowledge of fashion and styling.
• Educate customers on programs, resources and offerings available.
• Assist in fitting rooms with sizing and store standards.
• Maintain store standards and policies on the sales floor and back office.
• Support floor sets and replenishment activities.
• Participate in company trainings including compliance and talent development.

Skills

Customer service

Sales

Communication

Teamwork

Tools

POS system

Job description

Ralph Lauren Corporation is seeking a Brand Ambassador to deliver exceptional customer service and drive sales in a fast-paced retail environment. You will engage customers with fashion knowledge, participate in in-store programs, and support store operations to maintain a premier shopping experience across all brand touchpoints.

The role emphasizes customer focus, teamwork, and adherence to company standards, with opportunities for growth into future leadership roles within Ralph Lauren.