Part-Time Brand Ambassador: Elevate the Customer Experience

Ralph Lauren; Concord (NC); On-site; USD 21,000 - 26,000; Full time

Job summary

Ralph Lauren is seeking Brand Ambassadors to deliver a personalized and inspiring shopping experience. You will be the first point of contact for customers, demonstrate passion for fashion, and uphold store standards while contributing to sales goals.

The role emphasizes a customer-first mindset, teamwork, and the ability to educate customers on programs and offerings. A retail background and strong interpersonal skills are preferred to thrive in a fast-paced, high-volume environment.

Qualifications

• Retail experience or similar industry experience in a complex, high-volume environment.
• Ability to communicate effectively with customers and store personnel.
• Ability to work a flexible schedule including day, evening, weekends, and possibly overnight shifts and travel.

Responsibilities

• Provide excellent customer service with a customer-first mindset.
• Assist in sizing and maintaining store standards in the fitting rooms.
• Support store operations including floor sets and replenishment.
• Contribute to achievement of sales plans and KPIs through teamwork.

Skills

Customer service

Team player

Customer focus

Fashion and styling knowledge

Communication skills

Job description

Ralph Lauren is seeking Brand Ambassadors to deliver a personalized and inspiring shopping experience. You will be the first point of contact for customers, demonstrate passion for fashion, and uphold store standards while contributing to sales goals.

The role emphasizes a customer-first mindset, teamwork, and the ability to educate customers on programs and offerings. A retail background and strong interpersonal skills are preferred to thrive in a fast-paced, high-volume environment.