Part-Time Branch Teller & Client Care Specialist

Western Alliance Bank; La Mesa (CA); On-site; USD 33,000 - 38,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

401k matching

Tuition assistance

Paid time off

Employee volunteer program

Wellness program

Ownership stake

Job summary

Western Alliance Bank in La Mesa, CA is seeking a Part-time Client Care Specialist (Branch Teller) to deliver a high level of client service, process transactions accurately, and support a sales, service, and operations focus. You will work on a fast-paced team handling inquiries, account requests, and routine banking tasks with professionalism.

The role requires 1+ year in customer service or banking operations, a high school diploma, and strong communication skills.

Qualifications

• 1+ years of related experience in customer service or banking operations.
• High school diploma required.
• Basic knowledge of banking products and services.
• General regulatory and compliance awareness.
• Experience in call centers or cash handling preferred.

Responsibilities

• Process transactions accurately and respond to client inquiries with professional communication.
• Own issues through resolution via in-person, phone, email or written correspondence.
• Meet service levels including accuracy, cross-selling goals, risk management, and compliance.
• Assist clients with navigation and use of banking systems and interfaces.

Skills

Customer service

Cash handling

Communication skills

Banking knowledge

Multitasking

Education

High school diploma

Job description

Western Alliance Bank in La Mesa, CA is seeking a Part-time Client Care Specialist (Branch Teller) to deliver a high level of client service, process transactions accurately, and support a sales, service, and operations focus. You will work on a fast-paced team handling inquiries, account requests, and routine banking tasks with professionalism.

The role requires 1+ year in customer service or banking operations, a high school diploma, and strong communication skills.