Part-Time Branch Concierge & Digital Banking Guide

Capital One National Association; Shirley, Northern (NY, KY); Hybrid; USD 52,000 - 55,000; Part time

Benefits offered by this job

Education Assistance

Paid Time Off

Matching 401(k) up to 7.5%

Paid Parental Leave

Mental Health support

Job summary

Capital One National Association in Shirley, NY is hiring a Part Time Branch Ambassador to welcome customers, handle transactions, and guide them through digital banking tools in a fast-paced, human-centered environment.

You'll be the face of trust, educating clients on mobile banking, payments, and services while delivering warmth and efficiency. This role offers flexible scheduling, benefits, and growth opportunities within Capital One.

Qualifications

• High School Diploma, GED, or Equivalent Certification.
• At least 1 year of Retail, Sales, or Customer Service experience.
• At least 6 months of cash handling experience.

Responsibilities

• Execute high-volume cash transactions with 100% accuracy and maintain compliance with security standards.
• Educate clients on mobile banking, remote deposit capture, and contactless payments.
• Identify customer needs and pair them with digital tools or banking solutions.
• Greet customers and balance efficiency with warmth in a busy environment.

Skills

Hospitality Heart

Tech Fluency

Precision and Detail

Adaptability

Curiosity

Education

High School Diploma/GED

Job description

Capital One National Association in Shirley, NY is hiring a Part Time Branch Ambassador to welcome customers, handle transactions, and guide them through digital banking tools in a fast-paced, human-centered environment.

You'll be the face of trust, educating clients on mobile banking, payments, and services while delivering warmth and efficiency. This role offers flexible scheduling, benefits, and growth opportunities within Capital One.